Dynamics 365 Technical Solution Architect

Title : Dynamics 365 Technical Solution Architect

Location : Atlanta, GA / Chicago, IL / Jersey City, New Jersey (Onsite)

Required Skills :

Experience Requirements :

• Minimum 12-14 years in Dynamics 365 CE CRM, demonstrating strong technical skills and client-facing abilities.
• Expertise in Dynamics 365 Customer Engagement (Sales and Service).
• Comprehensive knowledge of the Microsoft Dynamics 365 suite of products.

Technical and Architectural Skills :

• Ability to facilitate detailed design from requirements and support construction and deployment.
• Experience in designing components within a Service-Oriented Architecture (SOA) environment.
• Proficient in middleware tools, preferably Mulesoft.
• Expertise in Dynamics 365 Online and On-Premise implementations and prior versions.
• Capable of providing highly available and scalable Dynamics 365 architecture.
• Hands-on experience with C#, .NET, JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit, and SSRS.
• Subject matter expertise in integration architecture, with the ability to map integration patterns to functional usage.
• Experience with MS CRM third-party integration using middleware tools, APIs, REST, ODATA, WebAPIs, and SSIS packages.
• Proficient in using Azure services for integration, including Azure Functions, Service Bus, PCF controls, Power Apps, and Power Automate for upstream and downstream systems integrations.
• Experienced in data migration, analysis, mapping, and harmonization using OOB and third-party tools, preferably Azure Data Factory.
• Knowledgeable in reporting architecture with SSRS and Power BI.
• Familiarity with the latest features of the Dynamics 365 platform, such as Sales Insights, Customer Service Insights, and Customer Voice.
• Effective management of cloud platform resources, with a solid understanding of security models and connectivity for CRM systems.
• Technical expertise in setting up DevOps pipelines for CRM systems on cloud platforms using standard DevOps tools.
• Experience in driving information management strategy design and deployment on cloud platforms, preferably with Web Services global infrastructure and services.
• Background in financial services or banking is preferable.

Leadership and Delivery Skills :

• Ability to lead technical workshops and collaborate with business and technology partners to design and develop architecture solutions.
• Strong problem-solving and analytical skills, with an independent and solution-driven mindset.
• Accountability for solution delivery and technical leadership.
• Leading technical efforts for pre-sales engagements and contributing to building niche solutions and POCs.
• Advocacy for best practices to develop scalable solutions aligned with the product roadmap through supported and upgradable customizations and implementations.
• Experience with Agile methodologies.

Certifications :

• Microsoft Dynamics 365 for Sales (desired)
• Microsoft Dynamics 365 for Service (desired)
• Microsoft Dynamics 365 for Customizations (desired)

Life at Capgemini :

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer :

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs.
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave.
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child / elder care and tutoring
• Mentoring, coaching and learning programs.
• Employee Resource Group
• Disaster Relief

About Capgemini :

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.

It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

The Group reported 2023 global revenues of €22.5 billion.

Get the future you want

Disclaimer :

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity / expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed.

Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and / or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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