A company is looking for a Support Tech II to manage customer calls and provide software support.Key ResponsibilitiesAnswer and process customer calls, following troubleshooting steps to resolve issuesEducate customers on product use and assist in maximizing software featuresDocument customer interactions and manage ongoing issues effectivelyRequired QualificationsHigh School education or equivalent vocational trainingThree or more years of related experienceWorking knowledge of Microsoft Word and Excel as it relates to the supported softwareBasic knowledge of computer hardware, operating systems, and networksAbility to prioritize tasks and adapt to change
Instruction & Classroom Support Technician 4, Simulation Laboratory
This position performs the duties of an Instruction and Lab Support Technician 2 in supporting the discipline of the Nursing Simulation Laboratory. The Instruction and Classroom Support Technician 4 will have independent decision-making authority in the management of the simulation laboratory (excep...
Support Technician
A company is looking for a Remote Support Technician to provide remote support for Point of Sale Systems and networking issues. ...
Sr. Associate, Validation Support Staff Technician - Kirkland, WA
The Specialist Technician, Validation Support Staff Technician will be responsible for providing direct support to the Validation Engineering Team by way of documented manual testing. The Specialist Technician, Validation Support Staff Technician must be able to handle multiple projects simultaneous...
Customer Support Technician
Key Responsibilities:Provide technical support via telephone, email, and chatEducate customers on product usageChampion customer issues from feedback to solution deliveryRequired Qualifications:High school diploma1 year of experience in a call center environment offering technical phone and chat sup...
Pharmacy Technician - Front End Support Staff
Curious what a career in a closed-door pharmacy setting could look like? Join our Omnicare pharmacy team as a Support Staff member and work in a collaborative environment focused on delivering the best customer support. Our Heart At Work Behaviors™ support this purpose. As a Front-End, Pharmacy Supp...
Operations Support Technician
The Operations Support Technician is the collaborator whose main responsibilities are focused on assisting managers in maintaining a smooth administration process at the restaurant(s). Supports tracking of restaurant employees attendance. ...
Desktop Support Technician II
The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients. Mastery of Desktop Support Technician I job duties. Provide moderately complex end-user technical support including analysis and troubleshooting of technical issue...
IT Support Technician Logistics
Responsibilities The IT Logistics Technician provides administrative and technical support, and manages all tasks relating to the operations and functions of the IT Logistic Department with regards to all aspects of Asset Management, including hardware replacements and reclaiming outstanding hardwar...
Field Support Technician
The Field Support Technician role is a key contributor to the success of our team. The Field Support Technician role will be based on our Seattle Office and will be responsible for addressing requests both remotely and onsite at client sites so must be comfortable with face-to-face interactions. Exe...
Cloud Support Technician
Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure Operations Centers (SOCs). Support outage recovery efforts within defined SLAs. ...