Fix-It 24 / 7 is looking for our next teammate! We are a fun-loving, goofy group that loves to have a great time while working hard to help our customers.
We play games, compete in competitions for prizes, and rotate DJ responsibility for the office music. If you're looking for a place to call home where you can build a career while having fun with your team, this is the place to do it!
The Opportunity
The Customer Service Representative serves a critical function on our team making sure that our customers receive top-notch service.
This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers.
Our tight-knit team is more than just top-notch home services - at Fix-It 24 / 7, we provide every team member with the autonomy to do their job and build a lasting career.
If you take pride in your work and build great relationships along the way, this is the place for you!
Compensation & Benefits
- $18 / hour + Performance Bonus and Incentives. Our CSRs averaged over $28 / hour in 2023!
- Health (with a fully company-paid option), dental, vision, and life insurance
- 401k with company match
- 5 days PTO + 1 PTO Day in your birthday month + 6 days of Sick Time
- 6 Paid Holidays
Responsibilities
- Answer inbound calls from prospective and current customers
- Schedule appointments
- Make outbound calls to existing customers to schedule jobs
- Dispatch on-call technicians to urgent customer needs
Preferred Qualifications
- Clear written and verbal communication skills
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize and manage time effectively
Requirements
- Willing to undergo background and drug tests in accordance with state and federal law
- High school diploma or equivalent
Available Shifts : Hours : 10 AM 7 PM
Hours : 10 AM 7 PM
- Tuesday - Saturday
- Saturday-Wednesday
- Sunday-Thursday
- Wednesday- Sunday
Location : In-Office, 16360 Table Mountain Parkway, Golden CO 80403
Customer Service Representative
The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is delivered. CUSTOMER SERVICE REPRESENTATIVE. Provide the highest level of customer service to vendors, customers, and caregivers. Strive to deliver a distinctive and delightful customer experience, i...
Verizon Customer Service Representative
Our Verizon Customer Service Representatives are communication experts who provide fast, friendly service to customers who ask questions, assess their needs, and receive immediate assistance. As our Verizon Customer Service Representative, you will use a lead-based system to meet with customers. The...
Customer Service Representative
As the Customer Service Representative (CSR) youwill be the key liaison between Ardent Mills' external customers and internal stakeholders building trust and serving those both inside and outside of the organization. Customer Service Representative. The CSR is responsible for managing and maintainin...
Senior Customer Service Representative
Customer Service RepresentativeWe are currently seeking dynamic Sr. Customer Service Representative to join our growing teams across the country. In this role, you will have an opportunity to work with and manage the day-to-day relationships with our customers at Financial Institutions, Equipment Le...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. Job Description—Customer Service Representative. They will communicate with internal and external customers about basic unde...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Scheduling Customer Service Representative
The Scheduling Customer Service Representative is responsible for answering incoming calls and making outbound calls to schedule appointments for physician and ancillary services. Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and impleme...