Services Admin- Holiday Support

Best Buy
USA, Minnesota, Osseo
Full-time
Part-time

Our Autotech Service Writer will provide friendly, fast, and accurate processing of client transactions in the Mobile Installation Bay.

The Autotech Service Writer develops strong relationships with clients by becoming a trusted advisor, partner and helper to make technology more functional in their lives.

The Writer also, utilizes all relevant tools to drive profitable growth, exceed department / individual goals while resolving client issues.

Key accountabilities :

Engages clients using Best Buy Selling Skills while providing fast and friendly processing of all transaction types per SOP.

Builds rapport with clients and answers questions about estimates / invoices and installation completion timeframes, provides client demonstrations.

Check In / Out Client vehicles for service.

Answering phone calls, scheduling appointments, staging of products for Autotechs and other duties as assigned.

Basic Qualifications :

Prior experience in a team environment requiring clear, professional and effective communication

Prior experience with prioritizing multiple tasks in a team environment

Preferred Qualifications

High School Diploma or equivalent

3 months experience in retail or customer service

Best Buy is an equal opportunity employer.

Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type : Part timePandoLogic. Keywords : Automotive Service Advisor, Location : Osseo, MN - 55369

4 days ago
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