The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world?
At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB :
It is the primary responsibility of the Director International Marketing to expedite processes, use appropriate judgment and make decisions to execute casino customer requests.
All duties are to be performed in accordance with MGM Resorts International Marketing polices practices, and procedures.
THE DAY-TO-DAY :
- Determine and evaluate customers' casino activity to provide corresponding incentives and has authorization to approve limited amount of allowance (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).
- Maintain and develop property's customer base to support increasing the customer development efforts.
- Manage customers' reservations by using VIPR / AUTOCAB, OPERA & PATRON management systems.
- If authorized, grant limited amount of marker authorization limits to qualifying customers.
- Make critical business decisions regarding customer credit lines, allowances, and comps.
- Assist in managing customers to profitable levels.
- Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.
- Attend special event functions when appropriate to promote marketing efforts and greet customers.
- May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
- Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
- Resolve customer disputes and complaints to the satisfaction of the customer and the company.
- Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.
- Perform other job-related duties as requested.
MINIMUM REQUIREMENTS :
Bachelor's degree or equivalent
3+ years of prior relevant experience
Effective communication in the language for the assigned region : Hebrew, French, Italian, Arabic, Farsi, German, and / or Turkish.
THE PERKS & BENEFITS :
- Health, vision, and dental insurance
- 401k plan
- Paid lunch breaks with access to the Employee Dining Room
- Professional development opportunities
- Tuition reimbursement
- Exclusive discounts on entertainment, food, hotel stays, and more.
Are you ready to JOIN THE SHOW ? Apply today!
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