Medical Office Admin Assistant

lueprint Healthcare, a rapidly expanding medical group in New England, distinguishes itself by providing comprehensive care to patients in skilled and longer-term care facilities and assisted living facilities.

As a key team member, the Medical Office Assistant works in collaboration in with the Practice Manager by managing the daily administrative and clinical practice operations with commitment to providing the highest quality of service in all areas of day-to-day practice operations and resource utilization.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES*

Answers and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician / staff member received the information.

Provides routine information to callers.

• Maintains inventory of office supplies and places orders when necessary.
• Understands concept of insurance prescription formulary requirements and keeps up to date with changes as communicated and / or directed by Physician / Providers, Practice Manager, and Clinical Management.
• Assist with obtaining insurance referrals authorizations and precertification numbers as determined by insurance for medications, office procedures, diagnostic procedures, surgical procedures, and / or as required.

disclose and / or attest to. Must ensure all HIPAA / HIE policies and procedures are followed. Submitting referral authorization requests for specialty appointments.

• Serves as backup for communications regarding emails and / or faxes received.
• Support providing appropriate paperwork to Providers / Patient for completion.
• Works in collaboration with the medical assistant as needed to ensure all patient admissions are entered into the patient’s EMR.
• Assist with scheduling providers for nights and weekends and send to on call service vendor.
• Check eligibility for patient insurances.
• Opens and sorts all incoming mail and disseminates it to the responsible department and / or staff member.
• Develop, maintain, and update company organized filing systems.
• Coordinates office activities and operations to ensure efficiency and adherence to company policies.
• Draft correspondences and other formal documents
• Performs other related duties as assigned by management.
• The company reserves the right to add or change duties anytime .

JOB QUALIFICATIONS

Required Education : High School Diploma or General Education (GED) required.

1-3 years related work experience required and 0-1 years supervisory / management experience required.

Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.

May produce complex documents, perform analysis, and maintain databases.