Job Description
Job Description
Description : Job Summary :
Job Summary :
Under the direct supervision of the Human Resources Manager, this position provides administrative and HR support for the Human Resources Department.
Position provides customer service in HR matters to employees. HR functions include recruiting support, data entry into HRIS system, processing new hires, pay changes, transactions and terminations, leave tracking, record keeping, maintenance and filing, and special projects as requested.
Incumbent must be able to interpret policy and respond to policy and procedure questions from managers and employees. Incumbent answers non-routine correspondence and assembles highly confidential and sensitive information.
Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.
Independent judgment and discretion is required to plan, prioritize, and organize a diversified workload.
Requirements :
Duties and Responsibilities :
- Assists department in carrying out various human resources programs and procedures for all company employees. This includes recruiting, benefit and employee morale and welfare programs
- Accepts applications for employment and provides proper follow up to schedule interviews, coordinates start dates and communicates pay and benefits
- Provides support to recruiter by checking references, processing applicant and new hire paperwork, and other correspondence as needed
- Delivers Applications to department managers who meet interview criteria. Schedules interviews between Department Managers and Operations Candidates.
- Conducts drug screens and background checks.
- Updates weekly metrics for Recruiting Activity including positions filled, number of applicants, and time to Fill
- Verifies employment and processes other HR inquiries for employees
- Runs reports as needed from HRIS and internal systems
- Creates new employee files and maintains existing employee and HR files.
- Routes employee relations issues to the proper manager / HR team member
- Updates HR systems with employee change requests and processes paperwork
- Responds to policy and procedure questions from employees and managers, referring complex matters to HR management
- Assists with onboarding and benefits enrollment process for new and current employees
- Track employee data and process OJT and WOTC applications
- Makes recommendations on improvements to culture and work environment based on interactions with employees.
- Perform a variety of clerical duties to include; type memos, correspondence, reports, and other documents, makes photocopies, and scans or faxes documents.
- Coordinate workload with HR Assistant / Receptionist as needed to ensure deadlines are met
- Conducts self with high degree of professionalism and represents the HR team in a positive manner.
- Acts as backup to receptionist for breaks and lunches. Professionally answers, respond and routes all incoming calls
- Performs other related duties as required and assigned
Education and Experience :
- High School Diploma or equivalent
- Minimum 2 years college with coursework in business, HR or related field.
- Two or more years of experience in office administration to include reception responsibilities.
- Two or more years of experience in a Human Resources support role.
- Recruiting and or benefits support experience desired
Qualifications, Skills Abilities and Competencies :
- Knowledge of HR laws principles and practices
- Excellent verbal communication skills with above average interpersonal skills
- Able to work independently and take appropriate initiative with minimum supervision
- Should be customer service oriented with ability to take initiative
- Ability to apply sound decision making and use discretion in sensitive situations
- Able to multi-task with ability to work with fine and multiple details
- Strong prioritization and time management skills
- Highly organized, with strong attention to detail
- Ability to understand, interpret and apply HR and company policies
- Works well in interrupt mode and dynamic environment with changing priorities
- Energetic and enthusiastic and works well in a team concept" environment
- Demonstrated ability to deal courteously and professionally with a diverse customers and internal customers
- Excellent phone etiquette and ability to operate a switchboard
- Proficiency with PC’s to include knowledge of MS Office (Outlook, Word, Excel and PowerPoint), maintaining data bases, generating information and tracking status using proprietary software
- Ability to contribute to building a strong and positive team spirit as well as align with GSP values
Physical demands :
Candidate must be able to commute within their metro area as needed.
PC / Keyboard : Position requires extensive work on computers, using keyboards and viewing monitor.
Sitting : Remaining in the seated position for lengthy periods of time.
Lifting : Raising or lowering an object from one level to another (includes upward pulling) of up to 35 lbs.
Carrying : Transporting an object, usually holding it in the hands or arms, or on the shoulder
Reaching : Extending hand(s) and arm(s) in any direction.
Feeling : Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
Talking : Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Hearing : Perceiving the nature of sounds by ear
Depth Perception : Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.