Job Description
Job Description
Salary : $21-$23
Job Summary :
We are seeking a detail-oriented and motivated VOB and Collections Specialist to join our team. You will be responsible for running Verification of Benefits and contacting individuals to collect outstanding debts.
Your primary goal will be to recover payments and maintain positive relationships with clients.
Duties :
- Contact individuals to collect outstanding debts
- Negotiate payment plans and settlements
- Maintain accurate and up-to-date records of all collection activities
- Follow legal requirements and company policies when pursuing collections
- Provide excellent customer service while handling sensitive financial matters
- Utilize various communication channels, including phone calls, emails, and letters, to reach debtors
- Collaborate with internal teams to resolve billing issues and disputes
- Conduct account analysis to identify delinquent accounts and develop strategies for recovery
- Perform account reconciliation to ensure accuracy of debt balances
- Stay updated on industry regulations and best practices related to collections
Experience :
- High school diploma or GED, Associates degree preferred
- At least 2 years of experience working in medical billing and collections in a clinical setting preferred
- At least 1 year experience in collections or a related field is required
- Familiarity with medical terminology is a plus
- Proficiency in using accounting software and other relevant tools
- Strong negotiation skills and ability to handle difficult conversations
- Excellent phone etiquette and communication skills
- Attention to detail and ability to analyze account information accurately
- Ability to work independently and meet collection targets
We offer competitive compensation based on experience.
Note : This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type : Full-time
Pay : $21.00 - $23.00 per hour
Benefits :Application Question(s) :
Are you able to pass a AHCA / DCF Level 2 Background screening?
Experience :
Collections : 1 year (Required)
Work Location : Hybrid remote in Tampa, FL 33603
VOB and Collections Specialist (FT)
We are seeking a detail-oriented and motivated VOB and Collections Specialist to join our team. You will be responsible for running Verification of Benefits and contacting individuals to collect outstanding debts. Follow legal requirements and company policies when pursuing collections. Stay updated...
Credit and Collections Specialist
ICP is headquartered in Andover, MA and Tampa, FL and has manufacturing and distribution sites in the US, Canada, the UK, Australia and Japan. Customer service skills, including written and verbal communications, to handle disputes and queries with both internal and external customers. Innovative Ch...
Auto Collections Specialist II Bilingual English and Spanish Required
As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. The Call Center Collection Specialist’s ...
Credit Card Collections Specialist I
As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. The Call Center Collection Specialist’s w...
Accounts Payable Specialist
This position is responsible for handling bookkeeping, clerical, and some administrative work relating to the accounts payable system. Reconciles various accounts by identifying errors in posting or omissions by applying appropriate accounting standards. Process remittance information from checks, d...
Trash Collector - Truck Required - Part Time - Days
Join our team as an Apartment Trash Collector (Service Valet) and enjoy the convenience of flexible daytime hours in your local area. ...
Collector/Adjustor
Office Location: This position can be located in Tampa, St.Petersburg, Sarasota, Stuart, West Palm Beach or Boca Raton.Hybrid work arrangement (3 days in the office/2 days remote).The Adjuster position is responsible for collecting and servicing defaulted consumer loans from initial delinquency up t...
Accounts Payable Specialist
DigitalCM is seeking a full-time Accounts Payable Specialist (On-site Tampa, FL). We are searching for a skilled Accounts Payable Specialist to join our accounting team to help process, track, and record payments accurately, efficiently, and timely. The accounts payable (AP) department keeps that sy...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. As a State Farm team member for Joyce Coleman - State Farm Agent, you wi...
Data Entry Clerk
Please have all candidates complete a Data Entry Test prior to submitting in Wand. The data entry test should measure the candidate's speed and accuracy. Basic to intermediate Excel skills (must be able to create a basic spreadsheet, add / remove columns and rows, data entry). Responsible for scanni...