Director of Call Center Operations
A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Senior Director of Renewals Operations
A company is looking for a Senior Director, Renewals Operations. ...
Director of Communications, Studio Operations
We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time...
Director of Contact Center Training
A company is looking for a Director, Contact Center Training to lead training and development across support teams. ...
Director of APM, Payer and Broker Relations - Orthopaedic & Spine Center of the Rockies
Director of APM, Payer and Broker Relations - Orthopaedic & Spine Center of the Rockies. The Director of Alternative Payment Models (APMs), Payer and Broker Relationships is responsible for the successful development and growth of the APM portfolio at OCR and maintenance and optimization of exis...
Director of Business Operations
A company is looking for a Director of Business Operations responsible for budget management, project management, and advising university leadership on financial matters. ...
Director of Operations
USfalcon is seeking a seasoned strategic leader to serve as the Director of Operations for our Space Force Business Unit with the Aerospace Defense Industry. This pivotal role is responsible for overseeing and managing all operational aspects of our Space Force and similar contracts managed at our C...
Director of Sales Operations
Director of Sales Operations (DSO). In this role, you will provide leadership towards the achievement of revenue growth with maximum profitability through performance of local sales activities in an assigned area. Minimum of (2) years of sales, management, and operations experience in a business-to-...
Director of Youth Sports Programming & Gameday Operations
Sports local Directors and the franchise owner (Area Developer) to Help Kids Succeed in Life Through Sports! A successful candidate will be responsible for assisting in the management of day-to-day operations of the local sports franchise including marketing, coach recruitment, oversite of game-day ...
Director of Operations
The Community Executive Director is responsible for overseeing the daily operations of a senior living community, driving both sales and profitability. The Executive Director will collaborate with the sales team to drive occupancy goals and business development efforts while fostering a high-quality...
Director of Operations (BF)
Manage daily operations of the Buell Foundation: supervise Office Manager, manage key contracts, monitor office budgets and equipment needs, and ensure adequate, updated documentation of office procedures. The Director of Operations will provide a critical “hub” function that coordinates and aligns ...