At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s.
These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward.
Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Office Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers.
After all, our customer experience is what sets us apart from our competitors.
What is the Upside?
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
Always keeping the customer first and providing top notch, luxurious experience
The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in a high pressure, fast-paced environment
Requirements
Previous customer service / front desk experience
Experience in a luxury retail environment preferred
Excellent oral communication skills
Proficient computer skills
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