Customer Success Manager Mid-Market

VirtualVocations
Brooklyn, New York, United States
Full-time

A company is looking for a Customer Success Manager, Mid-MarketKey ResponsibilitiesStrengthen client relationships post-sale by driving high engagement and providing ongoing valueAdvocate for clients, drive renewal rates, reduce churn, and identify expansion opportunitiesProvide internal feedback, collaborate with stakeholders, and ensure client success measures are metQualifications3+ years of customer success / account management experience in a SaaS business environmentExperience in balancing stakeholder needs and working under tight time framesProven track record in client-facing roles and delivering exceptional client experiencesProficiency in leveraging internal systems and organizational skillsAbility to build relationships at all levels

22 hours ago
Related jobs
Promoted
VirtualVocations
Brooklyn, New York

...

Promoted
Fireblocks
New York, New York

Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from Fireblocks platform. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management, and Customer Success teams to ensu...

Promoted
VirtualVocations
Brooklyn, New York

A company is looking for a Manager, Customer Success. ...

Promoted
Innovid
New York, New York

As a Customer Success Manager, Measurement, at Innovid, you will be responsible for managing and nurturing relationships with our valued measurement publisher partners that leverage our Software (Self Serve) products to ensure their success and satisfaction. Advocate for publishers'' needs internall...

Promoted
VirtualVocations
Brooklyn, New York

A company is looking for a Mid-Market Sales Manager in the Southwest region. ...

G2 Risk Solutions
New York, New York

Provide outstanding on-going account management and customer support, ensuring client satisfaction and retention. ...

Cockroach Labs
New York, New York

You will begin to report on customer health and adopt our Customer Success Plan strategy as your playbook to ensure successful customer experiences. SaaS environment as a Customer Success Manager, or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted ad...

Resuma
New York, New York

As a Customer Success Manager, you will be responsible for ensuring the satisfaction and success of our customers by building and maintaining strong relationships, providing training and support, and acting as a trusted advisor. Resuma is looking for a dedicated and customer-oriented Customer Succes...

G2 Risk Solutions
New York, New York
Remote

Track record of customer focus and excellence and the ability to anticipate the needs of customers. Provide outstanding on-going account management and customer support, ensuring client satisfaction and retention. ...

solera
Middle Village, New York

The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products. Develop and cultivate customer relationships with key decision makers. Consult on...