The Release of Information (ROI) Specialist is responsible for copying and processing confidential outgoing information to be released from the organization, requesting paper records as they exist, printing electronic documents, prioritizing all incoming work types, and logging in requests utilizing ROI vendor software.
Job Relationships
Reports to the Release of Information Services Supervisor
Principal Responsibilities
Utilize vendor software to record all incoming requests.
Review requests and authorizations thoroughly for HIPAA compliance.
Review all EHR systems as necessary to collect all documents for the request letter, and request as needed, itemized billing or HCFA forms from Patient Accounting, and follow request type procedures.
Gather all necessary paperwork per request and forward to EHR for scanning.
Process all correspondence work types which include subpoenas, attorney requests, record releases, insurance claims, worker' compensation claims, health / life insurance applications (APS's), federal and state DORS, and employer / loan claim disability forms.
Demonstrate professional behavior, provide customer service via phones, fax, or in person with patients, requesters and employees both within and outside the office.
Adhere to and maintain productivity standards.
Attend in-services for job enhancements as required.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to SC Way customer service philosophy.
Perform other job duties as assigned.
Education / Experience
High School graduate or GED required.
Prior medical record experience preferred.
Previous clerical experience and typing skills required.
Knowledge, Skills and Abilities
Ability to work under high stress conditions.
Analytical nature and organizational skills are essential to the successful candidate.
Working Environment
Operates in a professional office environment.
Flexible hours required as schedule demands.
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PHI / Privacy Level
HIPAA2
Release of Information Specialist
The Release of Information (ROI) Specialist is responsible for copying and processing confidential outgoing information to be released from the organization, requesting paper records as they exist, printing electronic documents, prioritizing all incoming work types, and logging in requests utilizing...
Release of Information Specialist
The Release of Information (ROI) Specialist is responsible for copying and processing confidential outgoing information to be released from the organization, requesting paper records as they exist, printing electronic documents, prioritizing all incoming work types, and logging in requests utilizing...
Release of Information Specialist
The Release of Information (ROI) Specialist is responsible for copying and processing confidential outgoing information to be released from the organization, requesting paper records as they exist, printing electronic documents, prioritizing all incoming work types, and logging in requests utilizing...
IT Support Specialist (INFORMATION SERVICES SPECIALIST I, OPT. M) (UMP)
ACCEPTABLE PROOF OF COURSEWORK INCLUDES UNOFFICIAL TRANSCRIPTS, COPIES OF OFFICIAL TRANSCRIPTS, ACCOUNT RECORDS (INCLUDING SCREENSHOTS) OF ACADEMIC COURSEWORK, AND ANY SIMILAR DOCUMENTS CREATED BY AN ACADEMIC INSTITUTION. This position serves as an IT Support Specialist or DoIT/DoI performing duties...
Medical Receptionist/Patient Access Specialist (Front Office and Call Center) - Springfield Locations
Everything we say and do and how we say and do it is reflected in the differential patient experience you will encounter at Springfield Clinic.We are a physician owned organization that has been passionately improving health, providing care, and serving the community since 1939, with over 90 locatio...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Data Analyst
Java, C#, C++, ScalaFamiliarity with Big Data technology in cloud and on-premises environments: Hadoop, HDFS, Spark, NoSQL Databases, Hive, MongoDB, Airflow, Kafka, AWS, Azure, Dockers or Snowflake. Familiarity with data visualization tools such as Tableau or Power BI. Awareness of data security bes...
WMS Project Manager
You will be responsible for managing the implementation of the Warehouse Management System (WMS) project. You will also work closely with cross-functional teams, including IT, Integration, developers, WMS vendor, and end-users, to ensure project milestones are met. Develop and execute comprehensive ...
Project Manager
Right now - we have a Project Manager opportunities available in the Midwest, USA region on a Fixed Term Contract basis (18 to 24 months) where you will be responsible for the direction, coordination, implementation, control, and completion of projects while remaining aligned with the strategy, comm...