Host, The Turn at Titletown

JOB DESCRIPTION

The Opportunity

Delaware North Sportservice is hiring part-time Hosts to join our team at The Turn at Titletown in Green Bay, Wisconsin.

As a Host, you will be responsible for welcoming guests and managing the host station.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

$13.00 - $13.00 / hour

Information on our comprehensive benefits package can be found at .

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.

All team members receive benefits including :

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive : health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and / or professional certification reimbursement.

Responsibilities

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer restaurant telephone line during assigned hours of operation

Qualifications

• Must be at least 16 years old.
• Must be available to work weekends and game-days.
• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Attentive and detailed oriented
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Capable of performing specified procedures and following instructions
• Effective communication skills; ability to communicate with guests and co-workers

Physical Requirements

• Ability to remain on feet for entire length of shift, includes walking up and down stairs
• Ability to maneuver between tables and around corners
• Frequent walking, bending, lifting, reaching, and stretching
• Ability to lift and carry up to 35 lbs.
• Visual acuity and hearing sufficient to read seating chart and communicate with guests

Shift Details

Weekends

Event based

Who We Are

Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012.

At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you.

We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Delaware North is an equal opportunity employer.