JOB DESCRIPTION
Retail Sales Technician
Kansas City, MO
$17.00+ unlimited sales bonus potential
If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees.
We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us.
Starting pay is at $17.00 per hour you also have the opportunity to earn unlimited sales & repair incentive potential. (Psst the average incentive potential is $542 / month & top incentive potential is $1,092 / month, based on performance).
As a Retail Sales Technician, here’s what you can expect to do :
- Provide technical expertise, troubleshoot, and repair customer electronic devices
- Be the face of Asurion and deliver award-winning, personalized customer experiences
- Enhance customer experience with our serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers
- Upsell Asurion product and achieve sales goals
- Contribute & support in market, based on needs of the business and store locations
- Efficiently multitask in a dynamic retail environment
- Self-manage and set priorities
- Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Here’s what you’ll bring to the team :
- 1+ years of customer service / retail sales experience
- 6+ months of experience with product service support or electronics troubleshooting (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule
- Demonstrated ability to multitask efficiently in a fast-paced environment
- A passing background check (criminal and drug test)
We take care of you :
- Ongoing training to grow your skills and hands-on training
- Unlimited monthly bonus potential for great sales!
- Competitive hourly pay and benefits
- Career growth opportunities based on your interests
- And more! Asurion offers a wide range of perks and benefits for mental, physical, and financial health.
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