Account Support Representative

Join Us as a Customer Service Representative!

Location : Farmington, CT

Job Type : Full-time, Hybrid Schedule (Monday to Friday, 8 : 00 AM - 4 : 30 PM, non-negotiable)

Why You'll Love Working With Us

At Kelly Services, we believe in the power of our people. Our client is a high-tech machine tool manufacturer based in Farmington, CT.

If you're looking for a place where you can grow, thrive, and make a difference, you've found it!

What You'll Do

• Be a Pro : Keep things professional and build great relationships with our clients and team.
• Make a Difference : Understand what customers need and make sure they leave happy.
• Stay Accurate : Provide clear, accurate information using the best tools.
• Follow the Rules : Stick to communication guidelines and policies.
• Get Organized : Enter quotes, orders, and handle requests quickly and professionally.
• Tech It Up : Use SAP and other systems to get the job done.
• Team Player : Collaborate with different departments to provide top-notch service.
• Stay Flexible : Tackle any administrative duties that come your way.

What You Bring

• Experience : You've done customer service before and you’re great at it.
• Detail-Oriented : You’re accurate and careful with data entry.
• Great Communicator : You can handle customer interactions with patience and diplomacy.
• Fast Learner : You pick up new skills and tools quickly.
• Flexible Schedule : You're available to work weekends, nights, and some holidays.
• Tech Savvy : You know your way around Microsoft Office, SAP, or other CRM systems.

Your Education

• Minimum : High School graduate or equivalent.
• Preferred : College degree or equivalent education.

Perks & Benefits

• Hybrid Work Environment : Enjoy the best of both worlds with a mix of in-office and remote work.
• Awesome Team : Work with supportive, friendly colleagues.
• Career Growth : Opportunities to learn and grow.
• Great Benefits : Competitive salary and a solid benefits package.

Ready to Apply?

We’d love to hear from you! If this sounds like your dream job, send your resume and a friendly cover letter to contact email .

Let's make something amazing together. Start your journey with us today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly

Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you.

That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.