Job Description Summary :
Job Description : JOB SUMMARY
JOB SUMMARY
On a daily basis, provides technical support for students seeking clinical and operational experience at Community Health Center, Inc.
Manages all external academic partners to facilitate appropriate contracting, placement and ongoing support for students at CHCI.
Administratively supports the ongoing professional development of preceptors as well as ongoing data collection on student, preceptor and academic partner experiences.
Works to ensure efficient and accurate workflow for all documents and schedules associated with student experiences at CHCI.
Partners with CHCI IT to monitors equipment for student use, including laptops. Ensures that academic partners are aware of CHCI’s Infection Control and other regulatory standards with regard to student placement and functions.
Liaises with Human Resources, CHCI’s Clinical Chiefs and other leaders to ensure a positive and value-added student and preceptor integrated care experience.
ROLE AND RESPONSIBILITIES
- Coordinates resources across CHCI, including Human Resources, IT, the Clinical Chiefs, local preceptors, and other departments to ensure a positive student and preceptor experience
- Maintains the ongoing calendar of available student slots in collaboration with all Clinical Chiefs (bring it down)
- Ensures all contracts are in place, and addendums completed prior to student arriving to CHCI
- Ensure student badges and all on-boarding documents are completed prior to student arriving for first day of student placement at CHCI
- Ensure that the student IT tickets entered appropriately for passwords, laptop assignments, and all other technical assistance needed
- Ensure all other on-boarding training is completed prior to arriving for the first day of the student placement
- Coordinates with CHCI trainers and ECW Superuser staff to ensure EHR and other electronics system training and orientation is scheduled and facilitated prior to arriving for the first day of the student placement
- Administratively supports the ongoing professional development events for CHCI’s clinical preceptor team as well as Interprofessional Education events for students and trainees
- Maintains a clean, orderly, safe working environment. Oversees maintenance of supplies and documents needed for this position and for student and preceptor support
- Adheres to all safety policies and procedures of the Agency
- Exhibits excellent customer service skills to external and internal customers at all times with a focus on quality that focuses on the needs of the department and / or the business in conjunction with the full mission of the Agency
- Complies with Agency mandated in-service training workshops (EOC, Working Safely, Abuse, etc.)
- Responsible for collection of students placement compensation as it relates to the role
QUALIFICATIONS
Required Skills and Education
- Bachelor degree required, Master’s degree preferred.
- Experience in data management and tracking.
- Computer program skills (eg. Microsoft Word, Excel, PowerPoint etc.)
- Applicant will also possess sound organizational skills and accuracy at all levels of job.
- Prior demonstrated excellent communication and customer service skills.
- Must be team focused and demonstrate leadership qualities.
Preferred Skills
Prior experience working with graduate students
Required Licenses / Certifications
None
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
- Requires manual dexterity to perform clerical tasks, moderate physical activity including standing, walking and lifting.
- Hybrid position.
ADDITIONAL QUALIFICIATIONS
- Communicates client information to clinical leadership accurately. Accurately take messages, and communicates on the telephone.
- Communicates effectively with other staff members, collaborates with and liaises between preceptors and external partners.
- Maintains student confidentiality.