NOLA Management Group is one of the largest marketing firms in the New Orleans area specializing in telecommunications and client relationship management.
We are proud of the millions of people we have helped connect to the moments that matter. Here you'll collaborate with diverse and passionate people in multiple departments to help create extraordinary experiences for our customers and deliver the best telecommunications services in the industry on behalf of Verizon.
Join a team that supports your professional and personal development. We are looking for a Verizon Customer Service Representative to be with us for the long haul.
We provide complete comprehensive training for our employees to ensure they have the tools necessary to succeed. If you are ready to enhance your customer service skills while gaining professional knowledge in the telecommunications industry, then the NOLA Management family is eager to work with you!
Responsibilities of the Verizon Customer Service Representative :
- Achieve sales and customer acquisition goals established by Senior Management and Verizon
- Greet customers and approach everyone with an empathetic and friendly attitude
- Educate potential customers of Verizon’s telecommunications service and the benefits of 5G technology
- Attend meetings and webinars to stay on top of new products, services, or sales promotions
- Work collaboratively to enhance the customer experience and improve sales margins
- Upsell and promote products directly to consumers
- Handle sensitive customer information and input data accurately
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