Account Manager

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.

We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time : giving back to our communities is important to us
• Employee Recognition Program convert your recognition points into gift cards
• Employee Assistance Program offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We arelooking for a talented individual

To join our team as an Account Manager. The Account Manager will be a representative to Trade ally organizations. Establishes and builds relationships in local and regional (New England) markets.

Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with corporation's procedures.

Verifies product installations and that all paperwork received is accurate and complete. Trains on technical specifications and program requirements, and communicates program changes.

Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements.

Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions.

For this opportunity,you’rea great fit if you can

Maintain current accounts and develop new accounts for medium-size kWh goals for one or more programs. Responsible for larger, moderate risk, and complex accounts.

Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers.

Design and deliver proposals.

Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff.

Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications.

Travel throughout a defined territory within Rhode Island.

Ideally a candidate would speak Portuguese or Spanish.

In this exciting career opportunity,you willhave

5-8 years’ experience, BA / BS, CEM preferred

Demonstrated success in developing and maintaining customer, client, and contractor relationships with high level of satisfaction

Complete understanding and wide application of energy efficiency, sales and technical principles, theories and concepts

Experience presenting to variety of audiences, strong verbal and written communication skills

Proven familiarity with core business metrics (Simple Payback, ROI, IRR, NPV) preferred

Technical knowledge of commissioning, lighting and HVAC technologies preferred

Experience promoting energy efficiency measures in a business setting preferred

Windows-based software experience, including Word, Excel, Outlook, PowerPoint. Experience with Salesforce based systems preferred

Experience working with utility rebate and financing programs highly desired

While performing the duties of this job, the employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl

Employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds

Compensation Range

$65,800.00 - $98,700.00

Currency

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.

g. JD / technology), for example.

Additional Job Description