Manager, Network Engineering (Wireless)

Department Summary

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA.

Infrastructure services strives to optimize performance increasing storage, elevating the network, and reducing downtime.

Network and Engineering Services manages the engineering and operations of the network infrastructure (e.g., wired / WAN, wireless, security / firewall) required to offer network connectivity, such as network cabling, routers, and firewalls.

This includes connecting devices (e.g., Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.

g., network registration systems, VPN, and NAC).

Position Summary

The Manager, Network Engineering (Wireless) will lead and manage a team of engineers dedicated to the design, implementation, optimization, and maintenance of the university's wireless network infrastructure.

This position plays a pivotal role in ensuring high-performance and secure wireless connectivity across the campus. The Manager will develop and implement strategies for wireless network improvements, work in close collaboration with the Director of Network Services to ensure alignment with university-wide networking strategies, and ensure compliance with industry best practices, ITS, and university policies, processes, and procedures.

Additionally, this role will oversee the resolution of complex technical issues, provide mentorship and training to the team, and facilitate collaboration with other ITS teams and stakeholders.

This individual will leverage their deep understanding of wireless technologies, excellent leadership, communication, and project management skills to lead this team.

The Manager, Network Engineering (Wireless) will positively impact UCLA's operations and culture by ensuring UCLA's IT infrastructure is operable, secure, efficient, and effective in service of the university's academic mission.

This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students.

This role will execute UCLA's vision while modeling UCLA's culture and values.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Five years experience working in one or more of the following fields : network services, information technology, network operations, or a related field. (Required)
• Two years experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment, or a related field (Required)
• Significant experience in designing, implementing, and supporting large-scale, complex network environments, preferably in a university environment. (Required)
• Demonstrated experience presenting complex technical information to audiences of technical and non-technical stakeholders. (Required)
• Extensive experience solving technical and non-technical problems; able to delegate solutions. (Required)
• Experience as a point of escalation; understanding of how decisions affect teams; ability to make decisions with integrity. (Required)
• Demonstrated experience providing inclusive leadership of others, cultivating an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
• Has demonstrated experience leading in an ever-changing, fast-paced environment. (Required)
• Seven or more years experience working in one or more of the following fields : network services, information technology or network operations. (Preferred)
• Five or more years experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Preferred)
• Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
• Significant understanding of security best practices for wireless networks, including encryption, authentication, & compliance with regulations. (Required)
• Advanced technical skills in wireless network design, configuration, and troubleshooting, including comprehensive knowledge of in-depth knowledge of wireless technologies and security protocols. (Required)
• Advanced project management skills and ability to manage network projects efficiently, including resource allocation, budgeting, and scheduling, and advising teams on competing priorities. (Required)
• Proficiency in using wireless analysis tools (e.g., AirMagnet, Ekahau) and troubleshooting tools for diagnosing and resolving wireless network issues. (Required)
• Understanding of network security principles and best practices, as well as experience with implementing security policies and compliance with regulations (e.

g., GDPR, FERPA). (Required)

• Advanced written and verbal communication skills and is able to communicate work assignments to medium-sized teams. (Required)
• Demonstrated leadership / management skills, including abilities in persuasion, negotiation, change management, and mentorship. (Required)
• Advanced project management skills with demonstrated experience delegating responsibility, tracking project progress, supervising others, and advising teams on competing priorities. (Required)
• Able to lead data gathering efforts seeking information from diverse sources. (Required)
• Inspires creativity in others and advises teams on industry-leading practices, such as the incorporation of new technologies or processes. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree or equivalent combination of experience / training in one or more of the following fields : computer science, engineering, computer information systems, or a related field. (Required)
• Bachelor's Degree in one or more of the following fields : computer science, engineering, computer information systems. (Preferred)
• Cisco Certified Network Professional certification (CCNP) or Cisco Certified Internetwork Expert (CCIE) certifications (Preferred)
• CompTIA Network+ Certification or Cisco Certified Network Associate (CCNA) (Preferred)
• Project Management Professional (PMP) (Preferred)

Special Conditions for Employment

• This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel / lodging expenses are not eligible for reimbursement).
• The anticipated pay range for this position is $140,689-$156,320, annually; salary is dependent upon the skills and experience of the selected finalist.
• NOTE : This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.
• Background Check : Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check : A Live Scan background check must be completed prior to the start of employment.

Schedule

8 : 00 A.M. to 5 : 00 P.M. PT, Monday through Friday and / or variable based upon operational needs.

Union / Policy Covered

99-Policy Covered

Complete Position Description

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