ONE STOP ADVISOR

Location : Main Campus - Homewood, AL

Job Type : Staff Full Time

Job Number : FY2500307

Division : Enrollment Management for Staff

Department : STA-Financial Aid

Opening Date : 09 / 10 / 2024

Closing Date : 11 / 29 / 2024 5 : 00 PM Central

FLSA : Non-Exempt

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Description

The Samford One Stop strives to provide a caring, efficient, highly trained, customer service-oriented team to assist all Samford students (prospective, current, and former) with becoming fiscally responsible global citizens.

The One Stop Advisor plays a vital role in Samford's enrollment and retention efforts by advising undergraduate and graduate students and their families regarding financial aid, student accounts (charges, payments, payment plans, etc.

financial literacy, and general Samford student life information.

Job Duties

• Communicating pertinent information and instructions to students, parents, and campus departments regarding the application, delivery and responsibilities for loans, grants, work study, and scholarship programs
• Advising students regarding financing options, from federal, private, and institutional aid sources and helping them to identify the best option for their educational plans
• Representing Samford University at recruiting events, new student orientations, and various state and regional meetings as required
• Remaining current on financial aid information, policies, and procedures to ensure federal and state aid compliance
• Assessing enrollment issues that impact enrollment certifications and works with department and / or students to determine an appropriate resolution, if applicable (i.

e., registration changes, petitions, withdrawals, grade changes, etc.)

• Advising students and parents regarding charges on student accounts, including billing, payment due dates, payment plans, and payment methods, Remain current on general Samford knowledge, including academics and student life,
• Attend continuing education and professional development events and conferences.

Qualifications

• Bachelor's degree
• Competency in Microsoft Office, particularly, Word, Excel and Outlook Detail oriented with the capacity to learn vast amounts of new information
• Effective communicator with sensitivity to the needs and desires of students, parents, faculty, and staff
• Excellent written and verbal communication and presentation skills
• Team player who can work collaboratively across department and university lines
• Organized, deadline-oriented, and capable of managing competing priorities
• Ability to multi-task and handle frequent interruptions throughout the workday
• Ability to handle confidential and sensitive information responsibly
• Ability to take initiative in identifying and solving problems
• Commitment to integrity and the Samford Code of Values

Preferred Qualifications

• Experience with Banner
• Experience working in higher education
• Working knowledge of federal, state and general financial aid regulations

We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our

Do you have a Bachelor's degree or higher?

Required Question