- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
Client Service Coordinator
Key Responsibilities:Serve as the primary post-implementation point of contact with clientsAdvocate for clients within the company and work closely with resources to support client needsProvide timely and extraordinary customer service in resolving client questions or issuesRequired Qualifications:M...
Client Service Coordinator
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. Assist i...
Senior Coordinator Client Services
A company is looking for a Senior Coordinator, Client Services. ...
Client Service Representative/ Client Service Coordinator
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets i...
Client Service Coordinator
The Client Service Coordinator ("CSC")drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients andpets), ensures goodcommunication with associates and clients, and coordinates the care of clients and pets in a ...
Client Service Coordinator
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets i...
Client Service Coordinator - 005195
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associat...
Client Service Coordinator - 005195
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with assoc...
Customer Service Representative
As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. VXI is looking for highly motivated and qualified Customer Service Representatives . Customer Assistance: Handle incoming calls from customers re...
Client Service Representative
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient trea...