Director of Customer Operations

VirtualVocations
Santa Clara, California, United States
Full-time
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A company is looking for a Director of Customer Strategy and Operations.Key Responsibilities : Develop and implement customer operations strategy in alignment with business goalsLead and optimize global customer operations and oversee performance of sales engineers and account managersCollaborate with cross-functional teams to align customer operations with overall business strategiesQualifications & Education : 10+ years of experience in customer or sales operations, preferably in high-growth environmentsAdvanced proficiency in sales and revenue technology platforms such as Salesforce and ClariDemonstrated ability in data analysis, strategic planning, and leadershipBachelor's degree required;

MBA or equivalent advanced degree preferredPreference for candidates with prior sales / customer success experience or strong understanding of sales / CS processes

9 days ago
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