IT Technician (Apple & Microsoft Help Desk - Overnight Shift)

Joulé
Indianapolis, IN
$25,2 an hour
Full-time

Job Title : IT Technician (Apple & Microsoft Help Desk - Overnight Shift)

Location : Indianapolis, IN

Shift : Monday’s and Thursday’s from 6 : 00 pm EST to 3 : 00 am EST.

Type : Contract 6 months,

Pay : $25.20 hour

Must Haves :

  • High School Diploma / GED
  • Apple Experience a must, (Completed Apple Certifications : CompTIA A+ and Apple Certified Support Professional - Preferred)
  • Microsoft Experience a must, ( Completed Microsoft 365 Fundamentals Certification Preferred)
  • Previous Help desk experience (Preferred)
  • Previous Customer Service experience or equivalent Preferred
  • Availability to work a 6 pm - 3 am shift Monday - Thursday

Responsibilities :

  • Technicians will be the working directly with our client's employees to address computer issues, educate users and answer questions and concerns.
  • Technicians will provide a world class walkup support experience for our manufacturing employees.
  • Work will focus on improving productivity through proactive identification / remediation of hardware and software issues, and proactively ensuring devices meet security standards (patches, driver updates, supported app levels, etc.).
  • The hours for this role are Monday’s and Thursday’s from 6 : 00 pm EST to 3 : 00 am EST..
  • Initial training will occur for 3-4 weeks during normal business hours (7 : 30 am EST-4 : 30 pm EST) Monday through Thursdays

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

30+ days ago
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