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SFMC Sr. Solution Architect

Cognizant Technology Solutions
Charlotte, NC, United States
Full-time

Why choose cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams.

We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services.

But we do not stop there. We develop go-to-market strategies and invent entirely new business models ensuring that every company we work with walks away with both inspiration and a plan.

Everything we do at Cognizant we do with passion-for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

About the role

A Solution Architect for our CX Digital Marketing Practice is a strategic position to our customers. This role is heavily involved in architecture, solution design, and hands-on build work across marketing communication platforms, with a focus on Salesforce Marketing Cloud.

Solution Architects are experienced consultants and are depended on by our customers for technical vision and proactive and strategic advice.

Required :

  • 5+ years experience in a leading role in delivering Salesforce Marketing Cloud.
  • Experience with complex data structures, data modeling and databases (typical marketing data and data structures).
  • Experience going deep into clients' current processes to fully understand the nature of their business, while identifying how and why their business goals are critical.
  • Demonstrated track record in learning new technologies quickly.
  • Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client's ability to maintain.
  • Excellent communication skills, written, verbal and interactive when online.

Preferred :

  • Understanding of agile practices and associated tools (JIRA, Azure DevOps, or similar).
  • Experience with API integrations.
  • General understanding of key digital marketing trends.

Knowledge skills and abilities

Ability to travel to client locations, up to 25%. A proactive personality, with a can-do attitude. Ability to demonstrate concepts visually and in writing in a way that enables customers to decide with confidence.

A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy.

Ability to write SQL and AMPscript. Ability to effectively navigate large or complex client and project teams. Able to consult in areas or on new technologies with which you may be unfamiliar.

Effective prioritization and time management skills. Ability to work in a high-growth, fast-paced, deadline driven environment.

Commitment to accuracy, quality, and timeliness. Strong interpersonal skills with emphasis on relationship-building. Effective team player who is able to lead and delegate.

Ability to work effectively across multiple concurrent customer engagements. Ability to estimate the effort required to implement the proposed solution.

Benefits :

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

  • Medical / Dental / Vision / Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term / Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

l1-ss3

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

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