Insurance Authorization & Verification Specialist

Insurance Authorization & Verification Specialist

Join WesleyLife and Help Revolutionize the Aging Experience! WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that life transitions are opportunities for growth and purpose. Come be a part of the revolution!

About the Role : Insurance Authorization & Verification Specialist

As a Insurance Authorization & Verification Specialist, you'll play a key role in supporting the health, happiness, and daily experience of the residents at Wesley at Home.

As a Insurance Authorization & Verification Specialist, you will :

Contacts client insurance companies to verify coverage levels and educates clients on their benefits information.

Obtains verification of client payer benefits and eligibility for services ordered including private insurance, Veteran's Association, and Medicare / Medicaid.

Maintains written and verbal communication regarding authorization, re-authorization, and retro-authorization of visits.

Provide payers with verbal or faxed clinical status reports, etc. as needed.

Maintains working knowledge of specific contracts between the agency and various payers.

Ensures that cases are effectively managed according to utilization and authorization, as defined by payer. This includes documentation and ongoing maintenance of authorization and re-authorization.

Responds appropriately to resolve conflicts, seeking management assistance as appropriate.

Scans insurance documents as needed for "Accounts Receivable and Billing Manager."

Answers incoming calls as needed.

Works in collaboration with billers, leaders and field staff.

What We Offer

We know a great career is about more than just a paycheck it's about belonging, growth, and making a difference. At WesleyLife, we provide :

Compensation & Flexibility :

Competitive Pay : The pay rate for these positions is $18-$23hr. The starting pay rate will be based on your years of experience.

DailyPay Access : Get paid when you need it instantly access your earnings before payday

Mileage reimbursement at 58.5 cents per mile

Health & Wellness :

Comprehensive Benefits Package : Including health care, vision, dental, and 401(k).

Free wellness center memberships and cash incentives for healthy habits

Voluntary benefits including life, accident, and critical illness coverage

Education & Career Growth :

Scholarship Assistance : Up to $3,000 / year

Tuition Reimbursement : Up to $1,500 / year

Educational Discounts : 18% off tuition at Purdue University Global

Ongoing leadership training and development pathways

Extra Perks :

Referral Bonus Program bring your friends and earn rewards

Recognition and appreciation programs that highlight your impact

A workplace culture that prioritizes respect, teamwork, and support

WesleyLife Hospice provides services in-home and elsewhere; wherever we're needed, we extend the personalized patient- and family-centered care we're known for. We believe hospice is not about the end of life, but about encouraging patients to live life on their terms. WesleyLife Hospice comes to patients wherever they call home their house or apartment, WesleyLife- or non-WesleyLife-affiliated senior living community, a health center, or a hospital. We are honored to serve residents in Boone, Dallas, Hamilton, Jasper, Marion, Polk, Story, and Warren counties in Iowa.

Why Choose WesleyLife?

At WesleyLife, you're not just starting a job you're joining a purpose-driven community where your well-being, growth, and impact truly matter. With nearly 80 years of excellence in serving older adults, we empower our team members to thrive while making meaningful connections and changing lives every day.

WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.

Ready to Make a Difference?

We're excited to meet people who share our passion for service, wellness, and community.

WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen prior to beginning employment