Job Description
We are looking for an Inside Sales Account Manager to join our Sales team! The Inside Sales Account Manager is responsible for developing new leads, communicating with customers to understand their needs and provide SGS solutions.
This role is responsible for building instant rapport with customers over the phone. The Inside Sales Account Manager is expected to be knowledgeable about all SGS service offerings on a technical level to deliver expert customer service, providing support to customers, outside sales, and the Client Services team.
The Inside Sales Representative is responsible for managing leads, generating bids, and preparing quotes in accordance with SGS standards.
Job Functions
- Respond to client inquiries in a timely manner
- Build instant rapport with clients over the phone
- Use exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits and services to customers
- Answer client questions and provide supporting documentation via email
- Continually keep up to date on SGS service offerings
- Lead generation through bid site monitoring
- Conduct discovery sessions with both qualified and unqualified leads
- Develop leads and convert into sales
- Bid follow up to determine outcome
- Close sales and achieve revenue target
- Contact prospective and existing customers to discuss needs
- Practice active listening to understand and identify client needs and determine potential opportunities
- Maintain lead and client inquiry database in CRM
- Assess client needs against capabilities of SGS
- Provide proposal and opportunity intelligence to the Business Development Manager and Operations Manager
- Represents SGS professionally and ethically in the marketplace
- Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them
- Develops a network of industry contacts
- Comply with SGS Code of Integrity and Professional Conduct at all times
Qualifications
- Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental Science (Required)
- Entry level with 0-2 years of experience. Industry experience a plus, but not required (Preferred)
- Good organizational skills and the ability to multitask in a fast-paced environment (Required)
- Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally (Required)
- Strong leadership, self-initiative, resource utilization, excellent problem solving and time management skills (Required)
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals (Required)
- Active listener and excellent customer service skills (Required)
- Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization (Required)
- Proficient in Microsoft Windows suite, LinkedIn and CRM Software (Required)
- Ability to lift / carry / push or pull upwards of 20 lbs on an occasional basis (Required)
Inside Sales Account Manager
As an Inside Sales Account Manager:. Connection is looking for enthusiastic, goal-oriented individuals to join the Inside Sales team. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We invest he...
Inside Sales Account Manager
Sales team! The Inside Sales Account Manager is responsible for developing new leads, communicating with customers to understand their needs and provide SGS solutions. The Inside Sales Account Manager is expected to be knowledgeable about all SGS service offerings on a technical level to deliver exp...
Inside Sales Account Manager - Mid-Atlantic Territory
IT and sales training – we invest heavily in the success of our Account Managers. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. Please apply if you are interested in a sales role that offers:....
PA - Outside Sales Account Manager
An Account Manager at Applied Controls is an automation focused, customer-facing outside role that has the primary responsibility of growing sales with our existing customers, generating business with new customers, and improving relationships with the manufacturers that we represent. The Account Ma...
Sales Account Manager
The Sales Account Manager will hold the responsibility to drive growth and profitability by managing a base of strategic accounts for the Fresh Food Solutions division (specifically the Dairy and Refrigerated products market segment), which entails not only leading the activities to make sure the an...
Manager, SMB Inside Sales
The Manager drives performance by effectively managing the team toward meeting and/or exceeding monthly objectives This position provides leadership to your Inside Sales team focusing on individual sales productivity and meeting established revenue quotas, goals and objectives. Communicate with the ...
New Accounts Sales Manager
In the role of New Accounts Sales Manager, you will engage and develop new customer accounts within the Proton Exchange Membrane Electrolyzer (PEM ELY) field to secure significant sales revenues. You will report directly to the Applications and Account Development Director and will also work closely...
Account Manager (Hospitality or Pharmaceutical/Healthcare Sales Experience)
The Account Manager will be responsible for managing and growing key accounts within the Hospitality, Hotel, or Pharmaceutical/Healthcare sectors. The ideal candidate will have a proven track record in sales within these industries and will be adept at building strong relationships with clients to d...
Technical Sales Training Program - Services (January, 2026) – Associate Account Manager
Associate Account Manager, specializing in Systems, Services, or Controls, in a predetermined office location. As an Associate Account Manager, you will:. This creates an uncapped compensation opportunity for our Associate Account Managers. Started in 1926 and recognized as the industry's most compr...
PA - Outside Sales Account Manager
An Account Manager at Applied Controls is an automation focused, customer-facing outside role that has the primary responsibility of growing sales with our existing customers, generating business with new customers, and improving relationships with the manufacturers that we represent. The Account Ma...