Business Intelligence & Analytics Product Manager

WHAT YOU'LL DO

As part of the Global Business Intelligence & Analytics (BIA) team you will pioneer boundaries in technology and innovation.

You will play a pivotal role in harnessing the power of data to drive strategic decisions, fostering innovation, and providing powerful insights to steer the company towards success.

Positioned at the heart of our global operations, you will lead a dynamic team in the pursuit of analytical excellence, turning complex data into actionable insights that shape BCG’s future.

The Product Manager Business Intelligence & Analytics Product Manager role will be an integral part of an Agile team focused on delivering best in class business intelligence.

This roles will be key in developing tools that inform commercial strategy and investment allocations and in driving Revenue Operations initiatives to understand the current and forward-looking status of the business.

Among your responsibilities, you will :

• Work closely with business to develop analytic and reporting tools that support the firm’s Revenue Operations strategy
• Build tools and reports that enable better visibility into E2E customer pipeline management, customer lifecycle and churn prevention
• Leverage predictive analytics / AI tools to deliver revenue forecasting insights and future conversion rates
• Work closely with key senior stakeholders to gather and document business requirements (defining the form, content and capabilities needed for the BI solution)
• Constructively challenging business on assumptions and goals; asking questions that effectively push thinking of business partners
• Build and deliver analytic outputs to senior stakeholders, including preparing analytic slides for meetings and review to support sneior leadership in decision making
• Understanding multiple data sources and putting together practical and viable data model for the analytics reports being prepared
• Support Product Owner in development a comprehensive roadmap the delivers incremental value to the business aligned to overall vision and strategy
• Assessing the gaps between the prioritized requirements and the current reporting capabilities. Generating solution options and, with the use of an agreed set of design principles, selecting the preferred option to move forward
• Acting as a functional subject matter expert for partnering to troubleshooting data issues, redesign processes and develop reports
• Developing training materials and delivering trainings to end-users
• Curating backlog of requested enhancements
• Develop and track technical roadmap for feature enhancements
• Assist with validation of data and product builds

YOU'RE GOOD AT

Problem solving and analytical tasks

• Ability to structure hypothesis, build thoughtful analyses, develop underlying data model, and bring clarity to previously undefined problems
• Desire and flexibility to work through details with keen attention to accuracy and interdependencies
• Natural curiosity to understand how things work and why; our data, our processes, and our reports. Desire to comprehend root causes when issues arise
• Comfortable working with ambiguity and in an iterative environment

Communication, interpersonal and teaming skills

• Works positively and collaboratively with others and within team; builds strong and lasting relationships
• Working and partnering with remote team members in different time zones
• Adapts style to changing situations and audiences with tact, poise, and patience. Demonstrates persistence to drive change.
• Contributes to a positive and productive work environment
• Leverages network effectively across functions, offices, regions and / or externally (existing network within BCG will be helpful)
• Experience on data visualization and / or ability to present data analytics in an insightful manner for the leadership will be another advantage

Work Management, organization, and planning

• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment
• Strong Organizational skills and process management skills
• Ability to contribute to multiple work streams at once and prioritize efforts accordingly. Demonstrated ability to drive projects to scheduled conclusion
• Familiarity or willingness to work on Agile methodology will be a plus

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor’s degree in Finance, Accounting, Information Systems, or Economics. MBA Preferred, but not required
• 8-10+ years of Revenue Ops and / or Finance relevant experience; less experience considered for exceptional performers
• Sound analytical and reporting skills combined with excellent communication skills
• Proven ability to work effectively in a global environment with people at all levels, preferably in a professional services organization
• Strong experience with enterprise software and business intelligence solutions required (Tableau & Business Objects required)
• Experience coding in SQL, Python and other coding languages

YOU'LL WORK WITH

As a member of the Business Intelligence & Analysis Team, you will interact extensively with a diverse range of stakeholders from across the business, both geographically and functionally.

This includes, but is not limited to Local, Regional, Global, and Practice Area Finance teams. As well, as part of the overall Business Intelligence and Analysis team coordinating and working with our other core BIA squads will play a large part in this role