Job Description
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Coordinate and negotiate rates with our contracted vendors
- Ensure accurate and timely client and vendor billing
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationship with suppliers
- Meet compliance at all times
- Network communications, timely responses to emails and requests
- Work with team to meet KPI standards in accordance with Company procedures
- Assist in retention calls and complete customer reviews
- Ensure company credit procedures are followed and utilized effectively
- Participate to the transition of new business / update to existing business
Qualifications
- 2 years of industry specific qualification
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word)
- Fluent in English
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