Account Executive

About Us

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

TribalScale is a global digital innovation firm that helps enterprises adapt and thrive in the digital era. Through Agile practices we build best-in-class digital products, transform digital products, and we elevate renowned startups.

We are a fully remote company headquartered in Toronto with employees across North and South America. We work across a wide variety of platforms, including :

• Mobile & Web (iOS, Android)
• Voice User Interfaces (Amazon Alexa, Google Home)
• Connected Cars and Homes
• OTT (Roku, Fire TV, Android TV, tvOS)

Join us on our mission to right the future!

YOU ARE :

• You are excited to achieve our ambitious new customer acquisition and revenue growth objectives.
• You are comfortable delivering a high volume of emails and calls each week, generating interest for new business, qualifying prospects, booking qualified meetings and working in partnership with our Account Executives.
• Passionate about the intersection of design and technology and strive to explore new meaningful interactions between the physical and digital worlds.
• Autonomous, detail-oriented, quality-focused and a vocal participant in any group endeavour.
• Committed to high impact, strategic, design- and data-driven innovation, and to making a meaningful and measurable contribution to the organizations in which you work.
• Someone who thrives in fast-paced, collaborative environments and is able to quickly switch gears between client work, internal initiatives, and supporting your peers.

WHAT YOU'LL DO :

• Establish, maintain and manage relationships with customers by offering insightful and strategic input to their business.
• Maintain an ongoing list of strategic target accounts, identify key players, and generate interest in TribalScale opportunities.
• Source new sales opportunities through inbound lead follow-up and various outbound activities (cold calls, email, events).
• Maximize social media for prospecting.
• Understand customer needs and requirements.
• Keep up-to-date on market trends and technology to maintain industry credibility.
• Accurately forecast revenues; increase revenue for key accounts and ensure customer success.
• Collaborate with our delivery team (design, product and engineering) to qualify and scope opportunities as necessary.
• Support proposal writing process.

WHAT YOU'LL NEED :

• 3-4 years of proven sales experience with a focus on the digital service industry or the industries listed below :
• Automotive
• Manufacturing
• Fintech
• Existing network of contacts and potential partners from your industry experience.
• Experience selling innovative digital design and development services for web, mobile and emerging technologies.
• Excellent communications skills, able to craft written email communications at different levels of the sales funnel.
• Ability to manage multiple accounts while seeking new opportunities.
• Ability to understand client needs, and negotiate costs and services.
• Ability to multitask, prioritize, and manage time effectively.
• Experience with CRM software and techniques (Salesforce, HubSpot, etc.).
• Proficient user of productivity tools; Slack, G Suite, Clickup.

WHAT WE'D ALSO LOVE TO SEE :

• Bachelor's degree or equivalent an asset.
• Passion for staying current with company offerings and industry trends.
• Experience working in a variety of organizations (start-up, corporate, agency / consultancy).
• An understanding of generative AI's impact on the world of today and tomorrow.
• Experience as an entrepreneur, particularly in the SaaS world; we love people who've started their own ventures, big or small.
• Savvy with quantitative analysis and a working knowledge of statistics.
• Early adopter of new technology and gadgets.

WHAT'S WAITING FOR YOU HERE :

• We are a diverse collective of people, and collaboration is key to our process.
• We don't work for our clients, we work with them. We've helped Ford, Recipe, McCain, Manulife, Dish Network, ABC News, CBS Radio, the PGA Tour, CIBC, AAA, and more.
• Our team led the mobile revolution, and now we're pushing the boundaries with emerging technology and we're transforming companies.
• Everyone brings something valuable to the table and we empower each other to be a change-maker.
• We live by our values, meritocracy, empowerment, and transparency, and we recognize that diversity is our strength.
• Our mission is to right the future and that informs every facet of what we do.

YOUR BENEFITS :

Grab a coffee; it's a long list.

• Competitive salaries and vacation time.
• Excellent group benefits (100% coverage for medical, dental and vision).
• Personal professional development budget.
• Generous maternity and paternity leave policies.
• We close the office for end-of-year holidays.
• Take your birthday off.
• Fitness perks like ClassPass and GoodLife corporate discount.
• Toronto Bike Share Program.
• Online veterinarian visits through Vetster.
• Mental health benefits such as subsidized counseling through Inkblot.
• Work-from-home reimbursements.
• Referral bonus.

MEET YOUR COLLEAGUES :

• Friday demos : show off your work.
• Remote activities : online contests, movie nights, group fitness and more.
• Social events : Bonfires, casual drinks, sports nights and more.
• Quarterly team events : axe-throwing (no casualties yet), beach day, and more.

WE HAVE, AND PROUDLY SUPPORT, A DIVERSE WORKFORCE

• TribalScale is proud to be an equal opportunity employer and workplace.
• We welcome and encourage applications from people of all backgrounds. We're committed to providing equal employment opportunities regardless of nationality, ethnicity, religion, gender identity, sexual orientation, age, marital status or disability.
• If you require accommodation during your recruitment or employment for any reason, please let us know so we can do whatever we can to accommodate you.

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