Veterinary Hospital Administrator

Hospital Administrator - Thrive Pet Healthcare Specialists

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Location : Hoffman Estates, IL

Thrive Hoffman Estates is looking for a Hospital Administrator to join our team as part of the Thrive Pet Healthcare community.

At Thrive Hoffman Estates, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills.

As a hospital deeply rooted in the local community, you will experience the best of both worlds : a genuine local feel with the benefits of Thrive’s national resources.

About You

The Hospital Administrator is to fulfill the leadership role as an owner of the hospital’s success. As such, the HA will be accountable for significant results across all areas of hospital performance and growth including revenue, productivity, staff training and performance, client satisfaction, and marketing effectiveness.

Experience & Skills Requirements :

• A bachelor’s degree in business, finance, or accounting or CVPM, and have 2+ years of hospital management experience in a large veterinary hospital setting.
• A proven leader with 2+ years leading a team of 85-115 employees.
• Experience in ER / Specialty veterinary healthcare.
• A visionary who is constantly striving to find new solutions.
• An empathetic leader who is able to connect with board certified veterinarians as easily as client care representatives.
• An expert with P&L management, comfortable with adhering to given financial expectations.

Role Responsibilities :

• Oversight of daily operations of the hospital.
• Employee support, coaching, correction, development, and motivation.
• Development and implementation of various growth strategies in conjunction with the Regional Director.
• Monitor and manage facility, administrative and labor costs pursuant to budget.
• Analyze, forecast, and make recommendations regarding revenue, DVM productivity, profit margins, capital expenditures, budgeting, AR / AP, and reserves.
• Streamline and establish protocols for staff / client interactions.
• Demonstrate and reinforce the highest level of client service. As a partner with the marketing team, help design and implement marketing strategy to ensure continual growth of the practice.
• Participate in industry and community activities, while also developing new and unique marketing projects and events.
• Reports to the Regional Director of Ecosystems.
• Be willing to guide, mentor, and support fellow team members.

About the Hospital

Thrive Hoffman Estates is a 24-hour Emergency / Critical Care and Specialty hospital. We offer a collaborative approach to veterinary medicine.

We support Emergency and Critical Care, Neurology, Surgery, Internal Medicine, and Cardiology, all in one hospital. We pride ourselves on providing compassionate medical care and exceptional client service.

We promote an emotionally intelligent work environment and positive culture at our hospital. We invest heavily in our employees with many opportunities for growth and development as well as a consistent work / life balance.

Benefits our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members :

• Competitive pay.
• 401(k) with employer match.
• Mental health resources, including 24 / 7 access to Lyra Health.
• Paid parental leave.
• Purr-ental leave for when you adopt a pet.
• Employer-sponsored childcare and elder care.
• Personalized care for every family-forming journey.
• Discretionary funds and FREE CE courses.
• Pet perks and veterinary service discounts.
• Student loan management tools and assistance.

Provide your best care with more bridges and less barriers. We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish.

And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive with Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise.

You can build your skills and earn credentials through :

• Our vast, diverse, and free library of continuing education courses - ThriveU.
• Live, virtual interactive workshops to develop valuable leadership skills.
• A program designed to teach you the fundamentals of running a pet hospital.
• Scholarship opportunities and tuition reimbursement.
• Move into any specialty, hospital type, or environment across the nation.
• Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.

We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.

We believe that supporting our people is the key to helping pets thrive through every stage of life.

Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24 / 7 mental health support.

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued.

We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.

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