Description :
The Commercial Customer Service Treasury Management Support, Loan, and DDA Banker is the primary contact for commercial banking customers utilizing U.
S. Bank’s Treasury Management platforms. Maintains and expands the relationship with customers by providing overall customer support services.
Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
Identifies products and services that meet customer’s needs. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Ability to support customers in navigating Treasury Management products inclusive of all on-line platforms.
Duties and Responsibilities Include :
- Service customers phone and email inquiries.
- Assist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank’s servicing tools such as emulation and co-browse.
- Maintain appropriate technical understanding of bank systems. Regularly attend trainings to support / expend knowledge base.
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
Commercial Customer Service Banker - Treasury Management
Commercial Customer Service Banker - Treasury Management. ...
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The Commercial Customer Service Treasury Management Support, Loan, and DDA Banker is the primary contact for commercial banking customers utilizing U. Maintains and expands the relationship with customers by providing overall customer support services. Identifies products and services that meet cust...
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