Catering Sales Manager

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Careers at Commonwealth Lodging

Top Notch Talent + World Class Hospitality

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.

Core Values : Team First, Own It, Relationship Oriented, Professionalism, Integrity / Honesty

POSITION OVERVIEW : Oversee Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes, and Internal Controls.

In some instances, is responsible for the daily operation of a specific area.

POSITION OVERVIEW : The Catering Sales Manager is responsible for developing and fostering business through pro-active direct sales, marketing, outside sales calls, and tours of the hotel.

The Catering Manager position will concentrate on weddings and social events and will achieve revenue goals by actively selling and upselling each business opportunity in a fast pace, active, environment.

The Catering Sales Manager drives customer loyalty by delivering service excellence throughout each experience.

QUALIFICATIONS, EDUCATION & EXPERIENCE :

• High School Graduate or General Education Degree (GED) : or Work Equivalent
• Computer skills required. Familiarity with Microsoft Office preferred.
• Minimum of 1-2 years of experience in sales
• Hotel experience preferred
• Prefer previous guest / customer relations training.
• Ability to work independently, self-motivated.
• Strong multi-tasking and organizational skills.
• Clear written and verbal communication skills.
• Exert physical effort in lifting / transporting at least 50 pounds.
• Push / pull carts and other equipment up to 125 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Must be able to stand and exert well-paced mobility for up to 8-hours in length.

Responsibilities :

Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures.

Markets include Weddings, Social Events, Fraternal, and Religious events.

• Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs.
• Gather and input all important customer data in order to plan appropriately (e.g., customer's goals, specific needs, key account info, etc.)
• Provide accurate, complete, and effective turnover to Event Coordination and the Food & Beverage team(s)
• Document clearly and accurately all contract details into property CI. TY system
• Assist guests with needs for equipment rentals, AV / technology, decorating, room set ups, etc.
• Identify operational challenges associated with a group and determine how to best work with the property staff and customer to solve these challenges and / or develop alternative solutions.
• Represent sales department at staff and stand-up meetings and report on sales activity.
• Ensure site inspections / visits; verify that the business is turned over properly and in a timely fashion for quality service delivery.
• Adhere to all standards, policies, and procedures.
• Perform other duties, responsibilities, and special projects as assigned.
6 days ago