Senior Intelligent Transportation Systems Administrator

Job Description

Job Description

Do you value collaboration, continuous improvement, and public service? At this progressive and innovative public transit organization, we believe in providing people with the independence to achieve their goals, creating a more vibrant, sustainable, and equitable community.

We proudly present this exciting career opportunity which offers an attractive starting wage, an excellent benefit package, and an inclusive, friendly work environment.

Lane Transit District values diversity and strives to expand representation at all levels of the workforce. We welcome applications from BIPOC, women, people with disabilities, members of the LGBTQ community, and veterans.

Job Summary :

The Senior ITS Administrator plays a crucial role in ensuring the smooth operation and integration of intelligent transportation systems across LTD's fixed route, Bus Rapid Transit, Paratransit, and non-revenue vehicles.

Under general direction, this position administers ITS systems, leads system integration, oversees ITS lifecycle management, and manages performance optimization of ITS technology.

The role actively utilizes and contributes to asset management systems, while providing hands-on support, technical guidance, and fostering collaboration with a wide variety of internal and external partners

Essential Job Functions

• Administer and maintain the following ITS systems, including testing, troubleshooting, configuration changes and software upgrades :
• CAD / AVL Software and associated onboard systems
• On-Vehicle automatic passenger counting system
• On-Vehicle Internal and External Sign
• On-Vehicle Video Surveillance Systems
• Radio hardware and associated programming
• Automatic Passenger Counting systems
• Fare management solutions
• Laptop diagnostic software management
• CAD / AVL Enabled Platform Signs
• Fluid Management and Control Systems
• LTDs GTFS (General Transit Feed Specification) Feeds
• Oversee and execute ITS-related tasks required for LTD's Service Change Bid Process
• Work closely with Fleet Department, Transit Operations, Service Planners and IT staff to support vehicle technology systems and their integration with backend software
• Collaborate with bus manufacturers, mechanics, and fleet management throughout the vehicle lifecycle, from initial design to final commissioning, ensuring successful ITS system implementation
• Provides technical guidance and assistance to Fleet Mechanics and Fleet Management Personnel that concern ITS Systems
• Collaborate closely with the Network Engineer to manage, monitor, maintain, and troubleshoot LTD's bus networks, fluid management networks, and platform systems, ensuring reliable connectivity and system performance
• Provide hands-on support for network-related issues within ITS systems, with accountability for day-to-day network operations and systems support for ITS-dependent systems
• Serve as lead in troubleshooting and in the investigation of complex systems issues. Triage and complete troubleshooting tickets in a timely manner
• Work with vendors to escalate and resolve critical issues when necessary
• Develop and maintain documentation for ITS installations and configurations, including knowledge base articles and other resources
• Represent LTD at state, county, and / or city ITS committees and planning projects
• Provide budgetary information as need, assist with forecasting of future ITS projects
• Participate in the evaluation, selection, and implementation new ITS technology projects
• Proactively address customer needs, ensuring clear and timely communication, while effectively managing and prioritizing multiple tasks
• Stay current with emerging technologies and ITS solutions to ensure forward thinking system improvements and innovation
• Provide input on contract scoping and development for ITS systems, while assisting with procurement, installation, and fulfillment of contract renewals, ensuring adherence to organizational policies and compliance

Competencies

Knowledge :

• Administration and Management - knowledge of business and management principles involved in planning, resource allocation, and coordination of people and resources
• Strong understanding of TCP / IP networking protocols
• Strong troubleshooting and problem-solving skills and experience within an IT environment
• Advanced proficiency of Microsoft Windows, hardware and software troubleshooting
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Vehicle electrical wiring and power systems experience with Low voltage systems
• Knowledge of networking protocols beyond TCP / IP (e.g., CAN bus)
• Strong cybersecurity knowledge - Role based access controls, network security, vulnerability management, patching, and encryption

Technology Skills :

• TCP / IP : Solid knowledge of network protocols, including IP addressing, subnetting, routing, and troubleshooting
• Microsoft 365 : Teams, SharePoint, OneDrive, Office 365, Excel
• Scripting Languages : Familiarity with scripting languages such as batch scripts, VB, and / or PowerShell
• Android OS : Proficiency in basic operations, troubleshooting common issues, and implementing security best practices
• Network Infrastructure : Experience with network devices like switches, routers, and access points
• Troubleshooting : Advanced proficiency in diagnosing and resolving hardware issues with computerized systems
• Repair : Skilled in performing hardware replacements, upgrades, and preventative maintenance
• Vehicle Technology : Understanding of vehicle electrical systems, low voltage DC power, and common components
• Multimeter Usage : knowledge of using a multimeter to measure voltage, current, resistance, and continuity

Abilities :

• Good oral and written communication including regular communication inside and outside the District to exchange ideas and gather information that can be used to influence decisions, policies, projects, or program design / management with some degree of tact, negotiation, and / or confidentiality
• Adapt to shifting priorities and demands, effectively integrating diverse functions and interests
• Identify opportunities for improving existing processes and procedures, and collaborate with relevant teams to implement solutions
• Analyze problems or concepts or make decisions on the information.
• Work under minimal supervision
• Effectively communicate technical information to both technical and non-technical audiences, collaborate with cross-functional teams to achieve project goals, and demonstrate strong problem-solving skills in time-sensitive situations

Qualifications :

Required Education and Experience

Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job.

Education and course work can substitute for years of experience. Typical qualifications would be :

Experience :

• Minimum of a Bachelor's degree from an accredited college or university in Computer Science, software, hardware, or vehicle technology
• At least 4 years of experience within the Transportation Industry supporting Intelligent Transportation Systems (ITS)

Preferred :

• 5+ years in a technical lead role or 5 years directly related to this position, department, and / or industry, with experience supporting complex IT environments, including expertise in networking, systems troubleshooting, and maintenance
• 5+ years managing complex projects in the IT space, including vendor and contract management
• Advanced proficiency of standard office software (MS Office), reporting applications, and analytical techniques

Position Type & Expected Hours of Work

• This is an onsite position, requiring work from LTD facilities
• Will sometimes be required to work and / or attend meetings or events in public and at all LTD locations
• Monday through Friday 8am until 5pm
• Occasional overnight work and flexible work schedule as needed; occasional abnormal hours are expected

Travel

• Travel within the metropolitan area is required
• Occasional travel outside of the region may be required

Working Conditions & Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

This position involves working in various locations, including outdoors in all weather conditions (hot and cold environments), in an office environment, and on transit vehicles.

This role requires working in noisy or hazardous areas, using ladders, climbing, squatting, and overhead reaching. Good use of hand dexterity is required.

Safety is a priority, and appropriate protective equipment will be provided

Use of light hand power tools, including drills, screwdrivers, pliers, multimeters, cable testers, and other small hand tools for electronic troubleshooting and maintenance is required

Human Collaboration & Job Impact

This position requires regular communication inside and / or outside the organization to exchange factual information that can involve explaining policies, procedures, services, and options.

Utilizing effective communication and listening skills to get project buy-in from key internal and external stakeholders on complex issues, working effectively on multi-disciplinary teams with IT peers, and a clear understanding of maintaining confidentiality of sensitive information

How to apply :

Visit our website : http : / / ltdjobs.applicantpool.com / jobs / . Submit your resume and complete the required application and assessments.

This position is open until filled, with first review of applications beginning on October 27 2021. For additional information call (541) 682-6100.

The Lane Transit District is an Equal Employment Opportunity Employer.

This is a union position represented by Amalgamated Transit Union 757.