Reentry Employment Coordinator/Specialist

Job Description

Job Description

COOK INLET TRIBAL COUNCIL, INC.

JOB DESCRIPTION

Job Title : Reentry Employment Coordinator / Specialist, CD

Department : Career Development

Reports To : Workforce Development Supervisor

Supervises : None

FLSA Status : Non-Exempt

Pay Grade : Coordinator N4 (I / II) Specialist N5 (III)

Job Type : Regular, Full-Time

AKBCU : No ICPA : No

General Functions :

The Reentry Employment Coordinator / Specialist will work under the supervision of the Workforce Development Supervisor. The Reentry Employment Coordinator / Specialist ’s services will primarily focus on incarcerated and formerly incarcerated participants and clients who are going through or have completed substance use treatment programs.

This position will work to deliver a broad range of employment services to help CITC participants and job seekers overcome their legal barriers and increase their skills to obtain and maintain employment.

Services are focused on individual and family needs and may be provided one-on-one or in a group setting. This position will also include regular outreach to community partners and regularly scheduled employment workshops / events for reentry / recovery service job seekers to attend.

• The Reentry Employment Coordinator / Specialist is responsible for : Conducting employment assessments to assess skills, abilities, work history, employment barriers and career interests, retention follow up;
• develop employment plans; determine basic eligibility for services; provide information on Labor Market, In-Demand industries, and occupations;

and identify and coordinate with formal and informal resources to remove barriers, develop skills, and achieve certifications / educational achievements.

Use database to register and refer job seekers, complete and maintain accurate records and reports for performance and reporting requirements in accordance with quality and quantity standards mandated by various laws, rules and regulations.

Provide customer service, program information

Must be willing and able to work in correctional facilities, parole / probation offices, community agencies, residential centers, and work outside of traditional 8-5 pm work hours.

Duties and Responsibilities :

• Stay current in relevant reentry workforce supports and programs
• Provide employment and referral services for employers and job seekers. Act on job placement requests and job leads received from employers by processing them according to the Career Development processes and procedures.
• Promote workforce and professional development activities in a positive and constructive manner that maintains respect for CITC’s diverse population.
• Work in partnership with the Workforce Development Supervisor to develop, implement, and coordinate workforce development programs that enhance job seeker’s job skills.
• Interview / screen eligible and interested job seekers to learn about their career interests, work history, education, training, job skills, and salary requirements.

Regularly review caseload and contact qualified prospective applicants to notify them of job openings (internal or external) and refer applicants to the hiring managers for subsidized and non-subsidized positions.

• Support the participants you place in supported work positions by providing regular worksite visits during the placement in partnership and collaboration with the SWE Coordinator(s).
• Notify job seekers of employment opportunities. Describes job duties and responsibilities, safety and work habits, pay scale, and other pertinent information.
• Counsel and help job seekers on independent job searching, resume writing, interview skills, and appropriate dress.
• Responsible for documenting participant information, development plans, case notes, uploading of documentation and supportive service entries following all applicable policies and procedures.
• Follow up on subsidized employee placements with the employee and supervisor to document progress / outcome of the placement and identify any needed areas of support, services and / or referrals.
• Provide necessary maintenance to databases through compiling, filing and entering data; responsible for developing employment goals, entering demographics, 477 data, and placement / referral outcomes.
• Accurately and consistently maintain an active participant caseload which includes running reports to complete missing information or follow up with participant caseload.
• Work in partnership with the Career Development Sr. Manger and WDC Supervisor to organize and prepare Career Development related data for reporting purposes.
• Provide administrative / clerical support as needed and required by answering telephones, screening calls, electronic document filing, data entry, and word processing.
• Maintain confidentiality according to regulations and procedures.
• Perform other related duties as needed and assigned.

Key Partnerships

• Develop and maintain an ongoing communication network with other CITC programs / staff, non-profit and for-profit agencies, regional Native and Village corporations, and other community employers to ensure that a pool of qualified applicants is available to refer for upcoming position openings.
• Attend outreach events to recruit participation of both job seekers and employers to use Alaska’s People services. This includes attending job fairs, community outreach events, and meeting with employers and job seekers to promote Alaska’s People services.

Job Specifications :

• Knowledge of Alaska’ s Labor Market Information and In-demand Industries and Occupations.
• Knowledge of interviewing techniques, assessment tools, strategies and transferable skills.
• Knowledge of social, cultural, and economic conditions that impact the populations and area(s) served.
• Skilled in customer service, teamwork, collaboration, and interpersonal communication, including de-escalation and conflict resolution.
• Skill in written and verbal communication, including public speaking, presentation, and interviewing.
• Skill in adapting to changing circumstances, staff and client’s needs, and work with interruptions.
• Proficiency in Microsoft Office, Google, database systems, computers and technology-based platforms that interface directly with applicants and job seekers.
• Ability to remain professional, calm, and adapt communication style with diverse customer needs or customers that are frustrated.
• Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees and outside business associates;

exhibit professional dealings with others.

• Excellent organizational, follow-up and detail-oriented skills.
• Ability to maintain accurate records and prepare and submit comprehensive reports.
• Work independently, as well as with a team, with minimal supervision.
• Make decisions that may involve thinking strategically, problem solving, and exercising good judgment.
• Understand CITC’s mission, vision and strategic focus areas and incorporate knowledge into daily activities.
• Strong knowledge of current and innovative workforce development strategies and supported work programs.
• Knowledge of Alaska Native and American Indian culture and / or community resources.

Minimum Core Competencies : CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving / Critical Thinking, Communication Skills

Minimum Qualifications :

• Successfully complete the Case Manager Basecamp, Relias New Employee Training and Reentry Employment Specialist training plan in Relias during the first 90 days of employment.
• Associate’s degree or two (2) years of work experience in case management, employment counseling, workforce development or year for year in a similar field or the equivalent combination of education and experience.
• Continued employment status will be contingent upon completion of a satisfactory state and federal criminal background check.
• Must have a valid Alaska Driver’s license and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age and have had a driver’s license for at least three years.
• Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.

Preferred Qualifications :

Experience working in a correctional facility or with participants with legal barriers to employment.

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.

Management has sole discretion to add or modify the job duties and to designate other functions as essential. This job description is not an employment agreement or contract.