Essential Functions :
- Troubleshoot, maintain, and repair of refrigeration units and auxiliary power units
- Diagnose, repair, adjust, and modify all components
- Positively interface with Service Writers, leadership team, the parts department, drivers, vendors, and customers
- Keep paperwork updated and submitted upon completion
- Communicate effectively with customers
- Maintain a high level of cleanliness
- Meet and maintain labor efficiency goals
- Meet requirements for certifications
Expectations :
- Remain drug and alcohol free while on Company premises and within the scope of duty
- Understand and comply with all Sanco Enterprises policies and procedures
- Observe safety and security policies and procedures and use equipment and materials accordingly
- Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means
Core Competencies :
- Problem Solving identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains necessary communication
- Interpersonal Skills maintains open communication with fellow employees, supervision, and management, remains open to others’ ideas, and exhibits willingness to try new things
- Planning / Organizing prioritizes and plans work activities and uses time efficiently
- Quality Control demonstrates accuracy and thoroughness and monitors own work to ensure quality
- Adaptability adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
- Dependability consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
- Professionalism maintains a professional appearance and attitude at all times
Experience :
- Requires a high school diploma or general education diploma (GED)
- Diesel engine experience
- Technical degree or certification is a plus
Skills :
- Written and verbal communication skills
- Microsoft Office skills
Abilities :
- Work with diagnostic computers for troubleshooting and repairs
- Use computers for web-based training and work order system
- Work independently in a field service environment while displaying a professional and confident relationship with the customer
- Exhibit a strong mechanical aptitude
- Possess a clean driving record
- Pass a DOT approved physical
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