Gulf Region C&I Operations Manager

TRC is seeking a dynamic, highly motivated Operations Manager to lead the technical operations and office administration for a growing Commercial and Industrial (C&I) Testing and Maintenance Practice in our Gulf Region market.

This position will work directly with clients and develop customer relationships while providing technical direction to a staff of technicians and engineers.

This position develops procedures and delivers services to meet client contract requirements and specifications. Leads office staff to meet client and C&I practice goals and objectives.

An eligible candidate will be a hands-on, highly skilled manager with a combination of management and technical experience.

TRC's C&I group provides a wide variety of engineering and operational services to the power & utility, oil & gas, and other commercial and industrial customers, and the selected candidate will have a core knowledge and ability to interface between multi-disciplined groups within TRC and with utility clients.

Key responsibilities include :

• Lead and manage multiple teams located in our southwest regional offices in delivering engineering, testing, and commissioning projects for our clients.
• Build and maintain strong relationships with clients to ensure that deliverables meet or exceed the client's expectations.
• Collaborate with clients to develop policy, procedure and quality expectations that meet client requirements and increase effectiveness of our deliverables.
• Manage the staff at various offices and general administration of the office day to day activities in coordination with the Director or Office Practice Lead of C&I.
• Work directly with office supervisors in developing the resource plans, design criteria, estimating functions and client proposals for our engineering, testing, and commissioning services.
• Develop strong partnerships with other C&I and Testing and Commissioning (T&C) offices and other TRC sectors to increase business and market potential for TRC.
• Be able to travel as needed to develop new client relationships and manage the solicitations by utilities for new engineering opportunities.
• Develop, manage and submit regular reports to track operational and financial results as needed.

THIS POSITION IS OPEN TO LOCAL CANDIDATES

• BS degree in a technical discipline preferably electrical engineering, or demonstrated experience and qualifications in distribution utility engineering or C&I or T&C project management.
• Demonstrated management and leadership skills, combined with creativity and technical background to understand and develop the C&I business.
• Candidates must be team oriented and forward thinking managers.
• Hands-on management experience in a fast-paced consulting environment with exceptional attention to detail and client service.
• Success in developing and implementing plans and management of budgets and resources.
• Strong communication skills, including presentations to senior management and both verbal and written skills to staff, local management and client representatives. *
• Strong PC skills with the full suite of Microsoft products including Word, Excel, and PowerPoint.
• Understanding of engineering, testing, and commissioning requirements and basic regulatory and specification guidelines.
• Demonstrated management experience directing an engineering, testing, and commissioning team in delivering and executing goals and objectives.
• Direct experience in delivering professional services to the electric utility sector.
• Manage employee capabilities and performance to maximize the effectiveness of the region while ensuring all projects are properly staffed to obtain desired goals.
• Manage revenues, overheads, net income, and gross margin in order to effectively meet or exceed profitability, quality performance targets and other goals.
• Ensure weekly billable and utilization goals are met as defined by the project guidelines.
• Perform other duties as assigned.
• Follow all TRC Code of Safe Practices as outlined in the company safety policies, and manage these requirements for the staff.

Responsible for all quality assurance and control policies for engineering deliverables to clients, and ensuring that all quality expectations by clients are met.

• Demonstrate professionalism and leadership to staff and client representatives, and build cooperation through credibility, integrity and expertise in all activities and correspondence
• Generate enthusiasm, motivation and commitment to TRC's company mission, and actively resolve conflicts through effective conflict management with staff.
• Develop an environment of teamwork with management and staff, and promote positive morale and cooperation among staff members.

Preferred Qualifications :

• Underground and Overhead experience
• Experience managing client(s)
• Ability to manage / supervise various disciplines of TRC personnel
• Travel and Workplace : This position requires oversight and periodic travel to multiple southwest region offices and client locations.
• It will require occasional regional and national travel to other locations for client visits or training, and management meetings throughout our practice.

Benefits TRC offers a competitive benefit package consisting of :

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary).

TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation

Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation : Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.