P.M. Maintenance Technician - DoubleTree by Hilton Billings

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Technician for the DoubleTree by Hilton in Billings, MT .

P.M. / Evening shift - 2 : 30 P.M. to 11 : 00 P.M.

Job Purpose :

The Maintenance Technician is responsible for maintenance, repair and cleaning areas / equipment and to assist other trade mechanics in their duties to ensure a safe, and well maintained Hotel.

Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Will handle routine maintenance in public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, pool, and grounds
• Maintains rooms in optimal operating condition by performing repairs as needed
• Understands the room preventative maintenance program
• Repairs televisions, phones, clock radios, etc.
• Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed
• Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch up painting, etc.
• Troubleshoots rooms heating / ventilating / air conditioning systems
• Uses both power and hand tools regularly in a safe, efficient manner
• Performs preventative maintenance throughout other areas of the hotel as well as, including both the front of the house, interior and exterior
• Maintains the condition of the hotel lobbies and restaurants Repairs furniture and decorations as necessary
• Repairs carpet, marble and tile
• Repairs and maintains kitchen and laundry / housekeeping equipment Repairs / replaces windows and mirrors
• Maintains exterior of building and grounds as necessary
• Maintains operating equipment in working condition by performing routine equipment checks and repairs
• Maintains and assists in the cleanliness of individual work area
• Demonstrates familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel
• Reports any hazards or injuries in the department and takes immediate action to correct

Qualifications and Requirements :

High School diploma / Secondary qualification or equivalent.

One-year of guest service / customer service experience is strongly preferred.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt sales processes and systems.

This job requires the ability to perform the following :

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Must be self-directed. There is minimal direct supervision.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must have a good knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.

knowledge of HVAC strongly preferred

Knowledge of using Purchase orders and ordering materials preferred.

Other :

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues / complaints / requests / information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and / or holidays

Amazing Benefits At A Glance :

• Team Driven and Values Based Culture
• Medical / Dental / Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities / Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

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