Job Description
Job Description
Description :
Register and assign rooms to guests.
- Issue room key and escort instructions to Guest Service Agent or directly to guest.
- Sort, and track incoming mail and messages.
- Transmit and receive messages using all communication avenues.
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
- Keep record of room availability and rate.
- Compute bill, collect payment, and make change for guests.
- Make, confirm, and cancel reservations via all communication avenues.
- Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
- Make reservation, transportation, or entertainment reservations for guest.
- Deposit guest valuables in hotel safe deposit box.
- Ability to accurately use various office software.
- Have a full working knowledge and expertise of each shift including night audit.
Requirements :
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity standing .
- CPR and first aid training preferred.
We are Equal Opportunity Employer.
Front Desk Agent (3PM-11PM)
Our team is looking to add an upbeat .To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.This position may require flexible scheduling availability.Check-in/Check-out hot...
Front Desk Agent at Fairfield Inn Crabtree Valley
Two (2) years previous experience as a Front Desk Rep. Reviews and corrects discrepancies in the Front Desk System. Maintains cleanliness of front desk, lobby, and back office. Run shift reports/journals from Front Office Systems. ...
Front Desk Agent (7AM-3PM)
Front Desk position will be for full time with shift that would be 7AM-3PM. ...
Front Desk Agent
Reports To: Front Desk Supervisor/Front Office Manager . General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property se...
Front Desk Agent
Issue room key and escort instructions to Guest Service Agent or directly to guest. ...
Front Desk Agent @ Hilton Garden Inn Durham Southpoint
Two (2) years previous experience as a Front Desk Rep. Reviews and corrects discrepancies in the Front Desk System. Maintains cleanliness of front desk, lobby, and back office. Run shift reports/journals from Front Office Systems. ...
Front Desk Agent
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Front Desk Agent
As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day. As a Front Desk Agent, you will: . ...
Front Desk Agent
Reports To: Front Desk Supervisor/Front Office Manager. General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services...
Hotel Front Desk Agent
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. ...