CareersUSA, a leader in the staffing industry with over 43 years of experience, has another job opportunity for you :
Our Client is seeking a Sales Support Representative in Pembroke Park, FL.
Earn an hourly rate at this full-time position working Monday through Friday, 8 : 00 AM to 5 : 00 PM.
Job Description :
- Assists customers with order inquiries
- Enters customer orders and quotes into the computer system
- Monitors customer order statuses and keeps track of all open customer orders
- Keeps open order reports current
- Processes Return Authorizations and cases
- Handles customer’s claims
- Obtain Proof of Deliveries / Proofs of export for every order shipped
- Preparing all documents for export merchandise (commercial invoices and packing lists, certificate of origin, SEDs, SLIs, etc.)
- Coordinates with freight forwarders
- Performs general clerical work such as correspondence & filing
- Send order invoices to customers after an order has shipped
- Load invoices in web-platforms and follow up registration for payment
- Literature distribution
- Setup of new items in the system
- Works extensively in Microsoft office 365 - EXCEL
- Other tasks as assigned
Requirements :
- High School Diploma or Equivalent (GED)
- Previous customer service experience
- Previous freight forwarding, and / or Export Import business related preferred
- Bilingual : English / Spanish required. Portuguese is a Plus.
- Excellent written and verbal communication skills
- Good computer skills with the ability to work in Microsoft Office 365 (Including Outlook and Word)
- Intermediate Microsoft Excel skills including work with formulas
- Team player, friendly and professional
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