Product Support Specialist FAA Pilot Certification

VirtualVocations
Hamilton, New Jersey, United States
Full-time

A company is looking for a Product Support Specialist.Key ResponsibilitiesServe as the primary point of contact for customer inquiries and technical supportCollaborate with cross-functional teams to relay customer feedback and address technical issuesConduct research to resolve customer queries effectively and provide timely assistanceRequired QualificationsFAA Pilot certification (preferably with an instrument rating)Passion for aviation and a genuine desire to help othersStrong technical aptitude with proficiency in utilizing iPad, iPhone, and related accessoriesProven ability to thrive in a fast-paced, high-volume support environmentEmpathetic and patient demeanor when addressing customer concerns

9 days ago
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