Job Description
What would you do? The Specifics
The role is responsible for selling, fitting and dispensing eyewear to customers.
- Meets National Vision's sales and company objectives.
- Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
- Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
- Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
- Performs insertion and removal training of contact lenses to customers, as permitted by state law.
- Educates clients on proper eyeglass and contact lens care.
- Maintains accurate and organized patient records.
- Notifies customers when orders are ready or of any delays.
- Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
- Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
- Ensures inventory control and loss prevention procedures are followed at all times.
- Maintains visual merchandising according to Brand and Company Standards.
Qualifications
Are you the right fit? The Suitable Talent
- 1+ years related experience or training in retail / customer service preferred.
- Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
- In some locations, bilingual abilities preferred.
- Ability to give instruction in a clear and concise manner to customers.
- Ability to interact with all levels of employees in a courteous, professional manner at all times.
Education : High School Diploma or equivalent required
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