Operations Coordinator

Company Description

Sole Hope is a non-profit organization based in the Nashville Metropolitan Area with a mission to equip vulnerable communities in Uganda and East Africa to walk in freedom from life-threatening diseases and exploitation through education, empowerment, and medical relief.

By providing weekly foot washing clinics, residential treatment facilities, community-wide education efforts, and economic empowerment programs, Sole Hope is dedicated to making a lasting impact.

With values rooted in collective effort, individual action, education, and empowerment, the organization collaborates with local artisans and government hospitals to create sustainable change.

Role Description

This is a full-time on-site role as an Operations Coordinator at Sole Hope. The Operations Coordinator will be responsible for managing day-to-day operational tasks, coordinating with different departments, overseeing customer service initiatives, providing administrative assistance, and ensuring smooth operations of the organization's programs and services in line with its mission.

Qualifications

• Analytical Skills and Operations Management
• Strong Communication and Customer Service skills
• Experience in Administrative Assistance
• Ability to multitask and prioritize tasks effectively
• Attention to detail and problem-solving abilities
• Knowledge of non-profit organizations and community development is a plus
• Bachelor's degree in Business Administration, Operations Management, or related field

YOU’LL BE SUCCESSFUL IF

You’re extremely organized and detail-oriented

You prioritize well and are able to manage important projects, schedules, and communications in an orderly fashion. You can handle and prioritize several projects at once.

You can turn a long thread of email correspondence into actionable items for multiple people.

You're methodical

You are able to formulate and follow clear processes and steps. Whether it’s cleaning and categorizing data, managing an event task list, or sourcing freelancers, you can create a repeatable process to help save time and ensure consistency.

You’re a team player

You can coordinate efforts with many different departments both internal and external to get the job done right. You use sound judgment and intuitive analysis.

And you know to follow up to make sure everyone's on the same page, especially when it comes to donor info and other Accounting tasks.

You're trustworthy and professional

You've proven you're equipped to handle and maintain confidential information. You're set on

learning all the ins and outs of the org so that you can handle any question that comes your

way.