Imaging IT Support Spec, Columbus

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Job Purpose

This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging-related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS / PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.

Qualifications

• Associate degree or higher.
• Three (3) or more years of healthcare experience, preferably in imaging or information systems department(s).
• None.
• Bachelors degree or higher preferred.
• IT and / or technical expertise in PACS system(s) preferred.
• Experience in imaging software and report writing are preferred. Extensive training with medical IS applications.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Working knowledge of imaging technology and information systems.
• Detail-oriented with excellent organizational skills.
• Continuous learning mindset to stay current with advancements in the imaging technology field.

Employment Details

Mid-Senior level, Full-time, Information Technology, Hospitals and Health Care.

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