Job Summary
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions :
- Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
- Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
- Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
- Performs other administrative or clerical duties and projects as assigned
- Other duties as assigned
Education :
High School Degree or GED
Experience :
Prior healthcare clerical work (preferred, not required)
Training :
EPIC Electronic Health Record (EHR) (preferred, not required)
Skills & Abilities :
- Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Ability to be proactive in a rapidly changing environment
Mercy Health is an equal opportunity employer.
Many of our opportunities reward* your hard work with :
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w / AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
- Benefits offerings vary according to employment status
S cheduled Weekly Hours :
Work Shift :
Days (United States of America)
Department :
Oncology Unit - St. Rita's
Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
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