Join a team that cares about our customers and you! Soutsakhone & Oudom Insurance Agency in PUYALLUP, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Agent.
In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base.
If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you.
With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Complete Evidence of Insurance requests.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Provide exceptional customer service and support.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Requirement
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Excellent Communication / interpersonal skills.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
No insurance experience required but must be willing to learn
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