Collections Agent Bilingual ( English / Spanish )

Job Description

Job Description

The Role

As a Collections Agent you will provide an outstanding customer service while applying deeper collection negotiation tactics to determine best options available to assist customers.

Our Offer

• Pay $16 to $17.50
• Take Care of Yourself We offer different health, visual and dental insurance options, you can select a plan that best suits your lifestyle and your family needs.

Plus, you will be eligible after only 30 days of employment!

• We Care for You Tricolor pays for employees’ life insurance policy, that also covers accidents.
• Keep Learning Learn @ Tricolor provides learning opportunities for employees that will enhance professional and personal development skills, offering monthly classes on a variety of topics that employees can attend voluntarily, at the office or virtually.
• Keep Growing Tricolor is committed to considering employees for new career opportunities and professional advancement, we take pride on having a culture of promotion.
• Plan for the Future You are eligible for our 401K plan, and we will match 100% of what you contribute up to 4%.
• Child Care With KinderCare you can choose from more than 1,400 centers nationwide and get 10% off tuition with your employee benefit.
• Employee Discount Program As a Tricolor family member you will have access to discounts on Travel, Cars, Hotel, Groceries, Electronics, Theme Parks and even a special down payment price to buy a car with Tricolor Auto!

What will you be doing at Tricolor?

• Making and receiving outbound calls on delinquent accounts.
• Making suitable arrangements with customers that are currently past due
• Identifying accounts that require management review
• Maintaining required standards set by the department
• Adherence to Company policies and procedures

This is the right opportunity for you if you

• Have a High School Diploma or equivalent
• Two years’ experience in customer service or related field
• Excellent customer service skills
• Excellent communication skills
• Proficient with Microsoft (Excel, PowerPoint, etc.)
• Bilingual English / Spanish is a must

If this is the right job for you... our Recruiting Team will be contacting you for a first phone interview during the next days.

Then, you will meet with the hiring manager to discuss the role and meet the team and the office! Lastly, you will complete a pre-employment background check and drug test.

And we will be ready to get you onboard!

We are looking forward to receiving your application!

Company Description

Founded in 2007, Tricolor Holdings is an integrated retail and financial services company providing vehicle sales and financing to the Hispanic community in Texas, California, and Nevada.

The Company is focused on providing the best customer experience across our retail and financing operations through mission-driven fulfillment of our desire to improve the lives of our customers.

With 60 Dealerships, 7 Service Centers and our Corporate Offices, we are always looking for team players to join our family.

We are a family, we support you to achieve all your goals and we empower our teams by focusing on continuous improvement, taking advantage of our technology and using it with the energy and passion that we are known by.

Together we are CONFIANZA

Together we are PASION

Together we are ORGULLO

Together we are FAMILIA

Company Description

Founded in 2007, Tricolor Holdings is an integrated retail and financial services company providing vehicle sales and financing to the Hispanic community in Texas, California, and Nevada.

The Company is focused on providing the best customer experience across our retail and financing operations through mission-driven fulfillment of our desire to improve the lives of our customers.

With 60 Dealerships, 7 Service Centers and our Corporate Offices, we are always looking for team players to join our family.

r n r nWe are a family, we support you to achieve all your goals and we empower our teams by focusing on continuous improvement, taking advantage of our technology and using it with the energy and passion that we are known by.

r n r nTogether we are CONFIANZA r n r nTogether we are PASION r n r nTogether we are ORGULLO r n r nTogether we are FAMILIA