Receptionist

Description

The Company is currently seeking a Receptionist for its Title Division to act as the initial contact for customers in both face-to-face and phone interactions.

At Brightland Homes, LTD. we pride ourselves on our culture and our ability to make our company a place that employees enjoy coming to work each day.

We believe hard work is important but we also know that balance is essential. We encourage employees in becoming their best, both personally and professionally.

Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.

The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including :

• Medical, dental, and vision insurance options
• Paid time off
• Company provided life insurance policy
• 401(k) plan and match
• Gym membership reimbursement
• Career development and opportunities for advancement
• Charitable activities and more

General Duties and Responsibilities :

• Operate telephone to answer, screen, or forward calls, provide information, take messages, assist customers, or schedule appointments
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Transmit information or documents to customers, using computer, mail, or facsimile machine
• Open new files; order HOA documents, tax certificates
• Prepare physical file folder
• Scan and transfer documents into folders as instructed
• Prepare and send recordable documents each day
• File and maintain records
• Monitor office supplies and prepare an office supply list
• Maintain an organized and clean reception area including fluffing pillows, straightening magazines, utilizing air freshener, and maintaining the coffee machine
• Maintain kitchen including preparation of kitchen supply list
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries; monitor postage available in postage machine
• Process and prepare memos, correspondence, HOA check requests or other documents
• Continuously update closing calendar
• Input data
• Assist with archiving of files

Qualifications :

• Experience providing quality customer service
• Prior experience answering and using a multi-line phone system
• Intermediate to advanced functionality in Microsoft Office products
• Strong time management and organizational skills; capable of multi-tasking
• Knowledge of use of advance functionality of office machinery and basic upkeep
• Able to maintain professionalism, integrity, and polite demeanor in all work related activities; polished and tactful
• Must maintain an exemplary record of attendance and punctuality
• Access to reliable transportation

Preferred Qualifications :

• Knowledge of shipping software (UPS, USPS, DHL, FedEx)
• Knowledge of desktop publishing software and Adobe products
30+ days ago