A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations.
Key ResponsibilitiesOversee day-to-day operations, modernization, and enhancements of service desk operationsDevelop and manage customer relationships and prepare executive-level reports on performanceConduct assessments of current operations and implement plans for service desk evolutionRequired Qualifications, Training, and EducationAbility to obtain and maintain a Public Trust clearanceBachelor's degree or higherMinimum of 4 years leading a service desk operations teamITIL certification requiredExperience with documenting and updating SOPs and ensuring cross-training for service desk tiers
IT Service Desk Manager
A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations. ...
Support Manager, Managed Services Experience
Keywords: Marietta GA Jobs, Support Manager, Cloud Support, Incident Request, Service Request, Data Center, Operations, Infrastructure, Leadership, People Management, Managed Service Provider, Georgia Recruiters, IT Jobs, Georgia Recruiting. Looking to hire for similar positions in Marietta, GA or i...
IT Service Desk Analyst
A company is looking for an IT Service Desk Analyst to provide remote and deskside technical support for computer hardware, software systems, and mobile devices. ...
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Keywords: Marietta GA Jobs, Service Delivery Manager, Cloud, Cloud Delivery, PMP, Prince 2, ITIL, Data Center, ITSM, SOC Security Controls, Operations, Management, Capacity Management, Georgia Recruiters, IT Jobs, Georgia Recruiting. The Service Delivery Manager will provide essential leadership and...
IT Service Delivery Manager
A company is looking for an IT Service Delivery Manager to oversee IT service delivery for Venue Infrastructure and Application support teams. ...
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The IT Services Senior Manager is responsible for oversight of the IT enterprise service desk operations and the underlying ServiceNow platform. The IT Services Senior Manager is responsible for the overall administration, development, and strategic direction of the ServiceNow platform. Oversee the ...
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At least three (3) full life cycle implementations as an ERP Project Manager with multi-module . Job Description (Please provide summary of the position):. An Engagement Manager is responsible for the planning, execution and management of transformation. Responsible for overall quality, engagement, ...
IT Service Desk Technician
The IT Service Desk Technicians receive trouble tickets (Incidents or Service Requests) raised by PruittHealth partners through our Service Desk Portal, telephones or in-person, as they are the single point-of-contact for all PruittHealth Partners to report IT Related issues. The IT Service Desk Tec...
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With a focus on industries like Healthcare, Finance, IT, and Administrative services, we leverage our industry knowledge, network contacts, and recruitment experience to efficiently connect businesses with top talent. This is a full-time remote role for an IT Project Manager - Public Services. Manag...
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The Senior Manager of Service Desk and Support is a highly impactful and strategic role responsible for managing the service desk team and providing excellent technical support to our CSC and Community associates. The Senior Manager will also work closely with Application, Technology Operations and ...