Job Description
Job Description
Salary :
Your primary job duties will include, but not limited to, scheduling appointments, greeting and checking in patients in a courteous manner, answering all patient inquires, taking phone calls, maintaining and updating patient files, checking referrals as well as insurance eligibility.
Your top priority will be to ensure a smooth workflow so that our patients receive the best possible care. Our Front Desk Receptionist should be efficient and well-spoken with experience running a medical office.
If you are customer service oriented, computer-savvy and can multitask, we’d like to meet you!
Hours : up to 40 hours / week
Essential Responsibilities :
- Answer phones
- Check messages
- Patient check-in / check-out.
- Verify all patient information
- Collect and record co-pays
- Insurance Eligibility
- Monitoring provider schedules to ensure accuracy.
- Handling patient complaints, escalating to Office Manager as appropriate.
- Ensure end of day tasks are completed (Batch and balance daily finance reports)
- Rescheduling / Scheduling patients, calling patients on wait list / recall list.
- Confirm patient appointments
- Prepare fee slips and charts for next day appointments
- Retrieve previous notes from Referring doctor for new patients
- Take problem calls, fill out appropriate paperwork for calls to be triaged
- Maintain excellent communication and effective working relationships with patients, providers, clinical and administrative teams, leadership, insurance companies, the public and the medical community to facilitate high patient quality care.
Other duties as assigned
Qualifications & Requirements
- Reliable
- Ability to work well with others
- Excellent communication skills
- Data entry and typing skills
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Proven experience as a medical secretary or similar administrative position
- Knowledge of medical terminology, regulations and medical office procedures
Preferred :
- Prior ophthalmology experience
- EMR experience
Job Type : Part-time
Benefits :Education : HS Diploma / GED
Job Type : Part-time
Salary : $16.90 - $20.35 per hour
Schedule :
8-hour shift
Work Location : In person
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