IT Infrastructure Manager - Martin Door

Job Description

Job Description

Martin Door is a proud member of the Midland Garage Door Family. Martin Door operates within Midland as an independent company.

Division : Corporate

Department : Office

Reports to : Director of IT

FLSA Status : Non Exempt

Summary :

The primary function of this position will be responsible for the design, implementation, management, and support of the company’s hybrid cloud network infrastructure.

This role requires a deep understanding of both on-premises and cloud-based network environments, ensuring seamless integration and optimal performance across the hybrid cloud infrastructure.

This person will work hands-on with the team to assist in the execution of needs and will be a primary point of contact for internal and external customers.

This role will have people management responsibilities for IT staff.

Responsibilities :

• Design, deploy, and manage network infrastructure to support hybrid cloud environments.
• Ensure robust connectivity between on-premises data centers, hosted and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Implement and maintain network security measures, including firewalls, VPNs, and access controls.
• Monitor network performance and ensure system availability and reliability.
• Troubleshoot and resolve network issues in a timely manner.
• Perform regular network maintenance and upgrades, including firmware updates and patches.
• Manage cloud network services, such as virtual private clouds (VPCs), subnets, and routing tables.
• Optimize cloud network costs and performance.
• Collaborate with cloud service providers to ensure the best network solutions are in place.
• Manage relationships with IT vendors.
• Implement and enforce network security policies and procedures.
• Ensure compliance with industry standards and regulatory requirements.
• Conduct regular security audits and vulnerability assessments.
• Maintain detailed documentation of network configurations, changes, and incidents.
• Generate reports on network performance, security incidents, and compliance status.
• Work closely with other teams to support overall IT infrastructure.
• Provide technical support and training to end-users and other IT staff.
• Assist in the development and implementation of disaster recovery plans.

Marginal Duties :

Other duties and responsibilities as assigned by Management.

Required Qualifications :

• Experience with modern cloud computing tools, frameworks and operating models
• Experience with Agile approaches and practices
• Professional certifications such as CCNA, CCNP, AWS Certified Advanced Networking, or equivalent.
• Strong knowledge of networking protocols, firewalls, VPNs, and security principles.
• Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and their networking services.
• Proficiency in network monitoring and management tools.
• Excellent troubleshooting skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Professional and courteous demeanor
• High level of confidentiality
• Open communicator who can accept and apply constructive feedback
• Strong customer focus for both internal and external customers

Preferred Qualifications :

• Familiarity with DevOps, MLOps and / or CI / CD practices
• Knowledge of container networking (e.g. Kubernetes)
• Experience with automation and orchestration tools (e.g. Ansible, Terraform)
• Background in a manufacturing environment is highly desirable
• Demonstrated commitment to continuous learning and professional development.

Supervisory Responsibilities :

Direct people management responsibilities for dedicated IT resources; responsible for the overall direction, coordination and evaluation of staff.

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and Experience :

Bachelor’s degree in Computer Science, Information Technology or related technical field, and 8-10 years’ experience with progressive responsibilities or;

an equivalent combination of education and experience to successfully to perform the essential responsibilities and duties as listed above.

Equipment / Software used :

• Microsoft Office Suite
• Microsoft Azure
• General Office Equipment
• AS400 (Green Screen)

CANDIDATES OFFERED EMPLOYMENT ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG TEST AND BACKGROUND CHECK PRIOR TO EMPLOYMENT.

We are committed to our team members, and we care deeply about providing employees and their families a supportive benefits package which includes :

• Medical and Dental insurance with company contribution
• HSA company contribution / match
• 401K with company match
• Company paid life insurance
• Vision insurance
• Cafeteria plan (voluntary benefits)
• Vacation and Holiday pay

Midland Garage Door is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, unfavorable discharge from military service, or any other characteristics protected by federal, state, or local law.

Midland Garage Door will make reasonable accommodations to the known qualifying disabilities of applicants and employees when doing so will not impose an undue hardship.

Applicants who believe they may need reasonable accommodation to enable them to participate in the application process should contact Human Resources.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Midland Garage Door to hire me.

If I am hired, I understand that except in the state of Montana, my relationship with Midland Garage Door is referred to as "employment at will".

This means that my employment can be terminated at any time for any reason, with or without cause, with or without notice, by me or Midland Garage Door.

I understand that my employment is "at will" and I acknowledge that no oral or written statements or representations regarding my employment can alter my at-will employment status, except for a written statement signed by me and the General Manager of Midland Garage Door.

I authorize Midland Garage Door to process a thorough investigation of my past personal, employment, education, financial, medical history, and other job-related activities as may be necessary in arriving at an employment decision and I release from all liability all persons, companies, and corporations supplying such information.

I also indemnify this Company against any liability which might result from making such an investigation. Additionally, I authorize Midland Garage Door to supply my employment record, in its sole discretion, in whole, or in part, to any prospective employer, government agency, or other party, with an interest that the Company deems appropriate.

I attest with my submitted application that I have given Midland Garage Door true and complete information on this application.

No requested information has been concealed. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal, no matter when it is discovered by Midland Garage Door.

I understand that information provided regarding my current and / or previous employers may be used, and those employer(s) will be contacted, for the purpose of investigating my safety performance history as required by 49 CFR 391.

23(d) and (e). I understand I have the right to : review information provided by previous employers; have errors in information corrected by previous employees and for those previous employers to re-send the corrected information to the prospective employer;

and have a rebuttal statement attached to the challenge erroneous information if the previous employer(s) and I cannot agree on the accuracy of the information.

My submission certifies that this application was completed by me, and that all entries on it and information in it are true and complete to the best of my knowledge.

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